Twitter's Controversial Algorithm Changes: What They Mean for Your BusinessTwitter Vs. Facebook: Which One Is Better for Promoting Your Brand?3 Free Twitter Tools PR Pros Can't Live WithoutSocially Stephanie: Social Media for the Automotive Industry
- Content Marketing
When Your Customers Become Your Contributors: Brand Journalism Meets TraditionalToo Many Advertisers Are Talking, Not Enough Are ListeningEmotion Drives Behavior: 3 Brands Getting It RightNative Advertising: The New New Thing or a Race to the Bottom? [VIDEO]
Technology & Data
Data and Creativity at the Social Shake Up: Defining Your Data-Driven Social CampaignTalking Strategy and Data with Shannon Lee of Precision StrategiesNew IBM Study Reveals 3 Key Characteristics of the Most Successful CompaniesMinority Report: Confronting Privacy Issues in Big Data Gathering
- Tech & Innovation
- marketing automation
- Social Tools
- Small Business
- Social Organization
Recap from the First-Ever Employee Advocacy SummitFormer IBM Senior Advisors Launch Brands Rising to Build Employee Advocacy ProgramsPerformance and Risk Management Through Social Media TrainingEmployee Advocacy Summit: Advocate Stories from the Field
- Customer Service
Join us September 15th in Atlanta for The Employee Advocacy Summit and learn how to unleash the power of your employees.
Post your event here and we'll share it with our community. If one of our members is featured, we'll promote as well on their profile.
- Marketplace & Webinars
The SMT Marketplace
Your resource for exclusive content and insights from Social Media Today, and opportunities to reach our community of professionals.
The Social Business Book Club brings you books, discussions, and insights from today's to business thought leaders.
Join interactive talks and and panel discussions with leading thinkers and practitioners on social media and networked business, or browse the catalogue of recorded sessions - all completely free.
Reach Social Media Today's community of marketing and communications professionals in an editor-approved context with a native advertising package.
Your Ideal Prospects: 3 Steps to Finding Them
Posted on March 4th 2013
Wouldn’t it be nice if all of your customers respected you, paid on time and were your biggest advocates? Having a customer database like that should be one of the ultimate goals for a business of any size. Maybe you won’t ever get there completely but you can get pretty close. The fastest way to achieving it is to know your IDEAL PROSPECT inside and out.
Here are 3 steps to finding your ideal prospect.
1. Start with your current customers.
Arrange your customers in revenue value from greatest amount of money coming in to the least. Do you see any similarities in the companies you’re making the most of your money off of? I know it sounds crazy, but a lot of businesses take on customers that end up wasting too much time and money.
After you have taken away the list of customers that are time wasters and aren’t making you as much money as you want, start a new list from this list. This tighter list contains customers who are not only making you money but have referred you...or have the affinity to refer you out. This is your sweet spot.
3. Buy a hound dog and start sniffing around.
By now you have a list of customers that make your business money and that refer you or that would be very willing to be an advocate to your business. Don’t stop here. If you’re a smart marketer and you’re using Inbound Marketing Techniques or tapping into the vast quantities of data we have now, you have another list to start building. Find out where these specific customers came from. Find out what web pages they viewed on your site. Find out what they downloaded. Knowing these things may help you design other content and user experiences for potential customers just like them.
Now that you have a list of money-making advocates, every one of your marketing decisions should revolve around your ideal prospect. You’ll start seeing more qualified and more ideal leads coming though your pipeline. Yes, there may be less of them coming through your online channels at first, but they will be easier to close and more apt to refer you other people that are more like your ideal prospect. Win Win.