Content Discovery Smackdown: Hootsuite vs. Buffer vs. KloutContent Marketing Minds: Ingredients of the Tastiest Content [Nutrition Label]From the Corn Field to the Digital Era: Content Marketing Starts with TrustContent Marketing: Is 2014 Really Shaping Up to Be the Year of Video?
Your Customers Aren’t Listening! How to Create Consumer Dialogue that Converts4 Tools for Nonprofit Social Listening and Reputation ManagementThe Promising Role of Social Listening in Treating Health IssuesThe Importance of Social Listening for Brands
- Public Relations
Facebook Testing a Way for Users to Buy Products on the Platform7 Website Tips to Attract More Shoppers to Your PagesHow eCommerce, Augmented and Virtual Reality Will Redefine the Retail ExperienceSearch Query Analysis to Increase eCommerce Website Conversions
- Content Marketing
Technology & Data
Social Startups: Bizible Connects All the Dots from Marketing Contributions to RevenueCreating the Perfect Profile for Your Social Media Marketing EffortUsing GPS and Localization for Social AnalyticsAnalytics and Prospect Intel: Discovering Your Ideal Prospect
- Big Data
- Tech & Innovation
3 Security Risks You’re Taking Every Day While Using Social MediaShould the President Have the Power to "Pull the Plug" on the Internet?How Safe is Your WordPress Website From Hackers and Other Malicious Attacks?
- Software & Tools
- Small Business
- Social Organization
Celebrating the Grand Re-Launch of Social Media Today! SBH Podcast Episode 8Why Should You Care If Your Employees Are Thought Leaders?Beyond Engagement: The Art of Managing Social-Media Risk in Employee Advocacy
Why All-in-One Social Media Management Systems Don't Cut It for Social Customer ServiceWhat You Should Know About Customer, Digital, and Contextual ExperienceSurging into Q3: How to Make It Better Than Q2Is How You Serve Your Customers Costing You Business?
Join us September 15th in Atlanta for The Employee Advocacy Summit and learn how to unleash the power of your employees.
Post your event here and we'll share it with our community. If one of our members is featured, we'll promote as well on their profile.
- Marketplace & Webinars
The SMT Marketplace
Your resource for exclusive content and insights from Social Media Today, and opportunities to reach our community of professionals.
The Social Business Book Club brings you books, discussions, and insights from today's to business thought leaders.
Join interactive talks and and panel discussions with leading thinkers and practitioners on social media and networked business, or browse the catalogue of recorded sessions - all completely free.
Reach Social Media Today's community of marketing and communications professionals in an editor-approved context with a native advertising package.
Forget the 80/20 principle, with Twitter it is 79/7
Posted on February 25th 2010
A well known rule of thumb in business is the so-called Pareto principle (or the 80/20 rule) that 20% of participants will account for 80% of the activity. Metrics firm Nielsen decided to test out if the same applies to Twitter - do 20% of tweeple account for 80% of what takes place on Twitter.
Nielsen found that ‘light' users (less than 2 minutes per month, actually broken across 30 days that is pretty much zero) account for 67% of the audience, medium users (22 mins per month, so still less than a minute a day) account for 26%, while heavy users (1hr+ a month) account for 7% of UK tweeple.
Nielsen's stats confirm previous ones by Canadian research firm Sysomos, which showed that there is a group of 5% of Twitter power users who are responsible for 75% of Twitter activity.
Similarly, in January, RJ Metrics produced a report saying that only 17% of Twitter accounts had sent a single tweet over the month, which would put Twitter's ‘real' user base at around 10-15 million worldwide (with perhaps 700-900k in the UK) as opposed to the 75 million registered users.
Again, the fact that there are probably less than a million people in the UK making habitual use of Twitter shouldn't matter. News often breaks on Twitter and, due to the large proportion of bloggers and journalists that listen in on the network, moves elsewhere.
As the founder of spoof political website mydavidcameron.com (lampooning ads featuring the UK Conservative Party leader) found, chatter about his website started on Twitter and then quickly moved on from there to Facebook and finally to the media at large.
Finally, it's also worth bearing in mind Nielsen's observations that other networks similarly have a core of power users who dominate. Three percent (3%) of MySpace visitors account for 63% of time spent on the site while 5% of LinkedIn visitors account for 50% of LinkedIn activity. A challenge for marketers targeting those networks is obviously to zero in on, and find out who those three or five percent are.
Linking in with its role as a network, which according to Reuters is rapidly gaining ‘tech lock in', Facebook however has a higher participation rate - 52% of users account for almost everything (98%) that goes on.