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Facebook blocks Social Media Today, but We Have to Guess Why
Posted on March 30th 2010
If you're a fan of Social Media Today on Facebook, you probably noticed that we've been posting links more often than before. We've been trying to engage a bit better on this channel because of the great conversation it has been generating. Starting at the beginning of this month, we've been posting one hand-picked link in the morning and one in the evening. And we've gotten a great response.
But not from Facebook, apparently. Today, when trying to post a link in response to a post, we got the following message:
To understand this a little better, we did, in fact, visit the FAQ page:
That's interesting. We've never received a warning before, either by email or on the screen. Also, fan pages are opt-in so if people find a practice annoying or abusive, they can leave the page and no harm done. We've been adding new fans like crazy which told us we were doing everything right. Guess not. Well, surely they'll explain what the problem was so we can correct our behavior.
It appears that this block is only affecting the ability to post links on the page, not regular status messages. To test it out (and push our luck by being even more "annoying and abusive"), we posted what happened and got some great feedback by some of our fans:
It is, as always, our desire to provide great content and promote social media thought-leaders through white-hat, above-the-board methods. We try very hard not to abuse the tools and the community that we have access to so this block comes as a big surprise. We have great feedback on the page, only post links twice a day, and we're adding fans rapidly. So what gives?
I wanted to understand this a little better so I did a little research. Here's what I found:
- Search the first part of the message and you find many Facebook, Yahoo Answers, and GetSatisfaction forum posts from people who have been blocked for adding friends too quickly. This is usually as a result of wanting to grow a gaming profile (like Farmville or Mafia Wars). It looks like all the people blocked for this abuse were trying to add friends, not post links.
- Trying to get a little more specific, I searched the next part and got one result which didn't mention the phrase. It looks like this link posting block is a new control.
- Digging a little deeper, it looks like this person was blocked from wall posts, this person was blocked from messages, and this person got blocked for commenting on posts.
So, we're blocked from posting links, won't know when the block is lifted, will get penalized even more if we try, and might get blocked in the future, though we're not sure how to avoid this except, of course, not using the page.
Anyone have a similar story?