• Time is Running Out: Buy Your Pass Now
    KPIs for Your Social Med... https://t.co/gjM73R6H8G via @socialmedia2day #SocialShakeUp by https://t.co/zxuruioUNI http://t.co/u5SzzGcUsYElevate your customer not your corporate! #socialshakeup #SocialGood #socbiz #CustomerSuccess @socialmedia2day http://t.co/KLQrmrlscVElevate your customer not your corporate! #socialshakeup #SocialGood #socbiz #CustomerSuccess @socialmedia2day http://t.co/ZfZeSwoFx8#socialshakeup NodeXL SNA http://t.co/gbfeUZdE91 @socialmedia2day @shellkillebrew @briansolis @jowyang @robincarey http://t.co/YCklPGBEnr#socialshakeup NodeXL SNA http://t.co/2DaD8i0vJp @socialmedia2day @shellkillebrew @briansolis @jowyang @robincarey http://t.co/JyKp13ISL3via @kwanzahall: My homie @briansolis in #atlanta w/ @socialmedia2day #socialshakeup "Asking Why leads to what if?… http://t.co/uy5CB8wG8FMy homie @briansolis in #atlanta w/ @socialmedia2day #socialshakeup "Asking Why leads to what if?… http://t.co/QKBzHg5Xk0Thanks @dgingiss, @jpq_voc, @MJB_SF, @SocialMediaDC, @ChrisStrub, & so many more for making @socialmedia2day's #socialshakeup a blast! #FFA Georgia Peach: #SocialShakeUp Takeaways by @johnflynn4444 Thanks for the great work @socialmedia2day http://t.co/e9zZ3OJKMxA Georgia Peach: #SocialShakeUp Takeaways by @johnflynn4444 Thanks for the great work @socialmedia2day http://t.co/OV5UFL5wcr /viaThe #SocialShakeUp 2014: The Future of Social Business | @socialmedia2day http://t.co/mXOJdbqE8n > One of my faves!A Georgia Peach: #SocialShakeUp Takeaways by @johnflynn4444 Thanks for the great work @socialmedia2day http://t.co/86bqOEjQN0The #SocialShakeUp 2014: Day Two Recap | @AjaMaybe @socialmedia2day http://t.co/xPrzbSuExBCheck out my quick snapshot of @socialmedia2day's #socialshakeup on the @aboutdotcom blog! http://t.co/wBGEB6dihwWere you a top social influencer at the @socialmedia2day #socialshakeup event this week? Take a look: http://t.co/54jcdgs0LKThe #SocialShakeUp 2014: Day One Recap | @socialmedia2day http://t.co/me8TUB29wV > Thanks for shout-out, @AjaMaybe!Great write-up of @socialmedia2day's #socialshakeup event, by @steffanpedersen: https://t.co/mvy9CABtCK @AdamNaideCheck out my @socialmedia2day #socialshakeup recap, featuring @AdamNaide @MorganDewan @tamarag and @GoT_Dany! http://t.co/2VsuuN0ZeJHad a great time the #socialshakeup! Thanks @socialmedia2day for setting up such a great conference & big shout out to the amazing speakers!Don't miss @Synthesio's @Leah_Pope's recap of @socialmedia2day's #SocialShakeUp conference! http://t.co/zXdwfjdsnO“@socialmedia2day: Keynote at the #SocialShakeUp: The Collaborative Economy by @jowyang http://t.co/he2tpQLn4C” great ppt and perspective@socialmedia2day Thanks! Great to follow #socialshakeup with u! Kisses from ParisThe #SocialShakeUp via @socialmedia2day http://t.co/QzDoDACoSbWe were totally wow'ed by @jowyang's #CollaborativeEconomy #socialshakeup keynote. Slides here: http://t.co/c8MXtACC3o @socialmedia2dayGot to meet the founder of my 1st #socialstartup for @socialmedia2day @NXGate http://t.co/ou14mslsKs #socialshakeup http://t.co/W61Znlk1kq

    2014 SPEAKERS

    Brian Solis
    Keynote

    Brian Solis

    Jason Lankow
    Keynote

    Jason Lankow

    Visage

    CEO/Cofounder of Visage, Column Five

    BaratundeThurston
    Keynote

    Baratunde Thurston

    Cultivated Wit

    CEO, Co-Founder, and Hashtagger-In-Chief

    SandyCarter

    Sandy Carter

    IBM

    General Manager Ecosystem Development and Social Business Evangelist

    JeremiahOwyang
    Keynote

    Jeremiah Owyang

    Crowd Companies

    Founder

    LizzyNephew

    Lizzy Nephew

    Porsche Cars North America

    New Media and Social Engagement Manager

    JeffSmith

    Jeff Smith

    BuzzFeed

    Vice President, South

    JolaOliver

    Jola Oliver

    Kraft Foods

    Assoc. Director Data Strategy & Activation

    ChadMitchell

    Chad Mitchell

    Walmart

    Senior Director, Digital Communications

    TracyBell

    Tracy Bell

    Bank of America

    SVP, Enterprise Media Monitoring Executive

    JayBartlett

    Jay Bartlett

    Pitney Bowes

    Vice President, Digital Marketing & eCommerce

    MorganDewan

    Morgan Dewan

    Senior Director of Social Media

    Turner Sports

    AllisonSitch

    Allison Sitch

    The Ritz-Carlton Hotel Company, L.L.C.

    Vice President, Global Public Relations

    Andrew Bowins

    Andrew Bowins

    MasterCard

    Senior Vice President, Corporate and Digital Communications

    JoeHughes

    Joe Hughes

    EY

    Principal-Americas IT Advisory Emerging & Cloud Applications Lead

    KatieRichman

    Katie Richman

    ESPN

    Director of Social Strategy & Social Product, espnW & X Games

    Bryan Kramer
    Keynote

    Bryan Kramer

    PureMatter

    CEO

    HansenLieu

    Hansen Lieu

    SAP

    Director, CRM Product Marketing

    SatyaKrishnaswamy
    Keynote

    Satya Krishnaswamy

    NextPrinciples

    Founder & CEO

    BanafshehGhassemi

    Banafsheh Ghassemi

    Tangerine Lab

    CEO and Founder

    Doug Busk

    Doug Busk

    The Coca-Cola Company

    Director, Global Social Media Platforms & Strategy

    alanberkson

    Alan Berkson

    Freshdesk Inc.

    Director of Community Outreach

    tedshelton

    Ted Shelton

    Cognizant Business Consulting

    Vice President

    GwenNguyen

    Gwen Nguyen

    Indiegogo

    Cause Director

    BobGilbreath
    Keynote

    Bob Gilbreath

    Ahalogy

    Co-Founder & President

    CarlLavin

    Carl Lavin

    CNN Digital

    Lead Homepage Editor

    AlexSchott

    Alex Schott

    Entergy

    Manager, Social & Digital Communications

    LeahLange

    Leah Lange

    American Greetings

    Manager, Social Media Marketing

    gregory hedges

    Gregory Hedges

    Protiviti

    Managing Director Social Business

    Kim Celestre

    Kim Celestre

    Forrester Research

    Senior Analyst

    PeterFriedman

    Peter Friedman

    LiveWorld

    Founder, Chairman & CEO

    ChrisBoudreaux

    Chris Boudreaux

    EY

    Digital Strategy Executive

    PetraNeiger

    Petra Neiger

    Senior Director, Integrated Marketing

    Polycom

    MikeFederle

    Mike Federle

    Forbes

    COO

    LaurenSchulte

    Lauren Schulte

    Elance-oDesk

    Director of Marketing

    BastianUnterberg

    Bastian Unterberg

    jovoto

    Founder

    LauraMignot

    Laura Mignott

    DigitalFlash

    Co-Founder/Managing Partner

    KwanzaHall

    Kwanza Hall

    Atlanta City Council

    Council Member

    DanCui

    Dan Cui

    Vuzix

    VP Business Development

    dgingiss

    Dan Gingiss

    Discover Financial Services

    Director, Digital Customer Experience & Social Media

    bvellmure

    Brian Vellmure

    Innovantage

    Principal

    Maria Poveromo

    Maria Poveromo

    Adobe

    Sr. Director, AR/PR and Social Media

    trishnet

    Trish Nettleship

    UCB

    Director, Social Media & Influence

    abmcgraw

    Anne McGraw

    Nissan North America

    Senior Manager, Customer Experience

    AdamNaide

    Adam Naide

    Cox Communications

    Executive Director of Marketing for Social Media

    DougBewsher
    Keynote

    Doug Bewsher

    Leadspace

    CEO

    JudithWebb

    Judith Webb

    U.S. Green Building Council

    SVP, Marketing & Strategy

    ThorstenUhlendorff

    Thorsten Uhlendorff

    Siemens AG

    VP Online Communication - Siemens Energy

    LindsayCrudele

    Lindsay Crudele

    City of Boston

    Community & Social Technology Strategist

    Natanya Anderson

    Natanya Anderson

    Whole Foods Market

    Director, Social Media and Digital Marketing

    John Colucci

    John Colucci

    Engadget / Aol Tech

    Social Media Manager

    ChrisGomersall

    Chris Gomersall

    Facebook

    Creative Strategist

    Vanessa DiMauro

    Vanessa DiMauro

    Leader Networks

    CEO

    JoshWaddell

    JoshWaddell

    SAP

    Vice President

    TamaraDull

    Tamara Dull

    SAS Institute

    Director of Emerging Technologies

    PRESENTING BRANDS

    SPONSORS

    Now Playing: Sandy Carter of IBM on the link between social and ROI

    NEWS / UPDATES

    Customer Service Is the New Marketing: Measuring and Turning Satisfaction into ROI

    This year at The Social Shake-Up, SAP gathered an all-star panel of customer service minds, including Shep Hyken, Dan Gingiss of Discover, and Natanya Anderson of Whole Foods, to discuss how customer service is indeed at the heart of today's digital marketing.

    #SOCIALSHAKEUP