If your brand is used to shouting its message on every social channel and wary of joining the digital customer exchange, this webinar is for you. Register here!

Social Advocacy & Politics

August 18, 2015
With rare exceptions, if you Google a political candidate you'll get a link to his or her Wikipedia page among the top five results. Certainly this is true for the presidential candidates, and certainly we can all understand why they should be extremely concerned about what's said about them there. And while there is great motivation for candidates to either modify their entries themselves, direct their staff to do so or hire an editorial consultant, all of these actions are frowned upon by Wikipedia’s editorial policy. As a result, “black hat” Wikipedia editors have proliferated, much to the consternation of Wikipedia. But there has also been a rise in “white hat” paid Wikipedia consultants; along with an effort to organize them, establish a code of ethics and convince Wikipedia that these “white hats” fit into the spirit of Wikipedia’s mission.
August 04, 2015
Social media exploded with outrage last week with posts decrying Walter Palmer’s shooting of Cecil the lion , with over 800,000 tweets, alone. Soon after, social media exploded with “somewhat less” outrage that there was more outrage about Cecil the lion than there was about black victims of fatal shootings . Some even took to the Twitters with the hashtag #AllLionsMatter 40,000+ times to satirize the controversy . Then, of course, #UFC190 captures Twitter’s attention with over 700,000 hashtag uses. But for all of the attention to Cecil, shootings of black citizens in the U.S. and the Ultimate Fighting Champion fight, President Obama and his trip to Africa garnered the most comments on social media last week (since last week, comments about Obama have shifted to clean energy and climate control).
July 21, 2015
Wired’s reporting on Pew Research Center's recent poll about how people get their news raises some very interesting questions about what it means to “get your news from social media”. While r eliance on Twitter and Facebook for tracking the news is on the rise, the majority of Americans still use other media to get most of their news.
July 07, 2015
This past week we witnessed two failed #Ask hashtag campaigns: # AskBobby and # AskELJames . For those of you unfamiliar with these campaigns, # AskBobby was for newly announced GOP presid ential candidate Governor Bobby Jindal (LA) and # AskELJames was for the author of Fifty Shades of Grey. If you think for a minute or two, you should be able to see quite vividly in your min d’ s eye what went wrong and, hopefully, what needed to be done to make them successes.
June 23, 2015
Who you are plays a big role in what you can, and cannot, get away with on social media. This past weekend, Judy Mozes , the wife of Israeli Interior Minister, tweeted a racist joke about President Obama. The tweet caused uproar across Twitter and across both countries. People objected to both the racism of the tweet and the potential damage it could do to US-Israeli relations. Mozes’ tweet and the reaction to it highlight several potential social media pitfalls.
June 09, 2015
Thanks to social media, we can scrutinize candidates in ways never before imagined. In an earlier post, I explored how the first four candidates used Twitter to enhance their announcements . Now, USA Today is analyzing the candidates’ first day impact on Facebook. In what promises to be an interesting series of articles, especially given the never-ending list of new candidates launching campaigns for the GOP presidential nomination, Paul Singer explores which states generated the biggest Facebook buzz for each candidate on the day of their announcement , as well as other articles exploring the relationship between Facebook buzz and electoral popularity . These analyses offer a great opportunity to compare outreach strategy for each candidate AND the response to it.
Social Advocacy and Politics: Day One Social Media Analysis for Candidates Catches On | Social Media Today
May 26, 2015
It is long past time that we stop talking about which social networks to use for this campaign or that. When it comes to targeting audiences, what matters more than which networks people use is how they use them in combination and to what end.
May 12, 2015
Before the Greek Gods ascended to Mount Olympus, the Titans ruled the heavens. Among them was Prometheus, who gave humanity the power of fire. And with fire, humans became masters of their own destiny… to some degree. When it comes to the world of digital democracy, where the “gods” include Facebook, Twitter, Capwiz , Salsa, Care2 and Change.org, the Titans that preceded them included Daniel Bennett (@CitizenContact) and Steve Clift (@Democracy) . These “Titans of Digital Democracy” were responsible for creating the foundations that citizens and government use to engage with each other online. And with these foundations, we have become the masters of our own political destiny… to some degree.
May 05, 2015
The long presidential campaign season is upon us and the media is filling up with stories about how social media is changing politics. And perhaps because bad news always seems to sell better, many of these stories take a dim view of the impact. They focus on the risks candidates face from getting caught saying bad things on video and how those videos can spread like wildfire through social media. They point out how social media may be trivializing politics. But few of these articles talk about the potential for social media to increase political efficacy. And that is something the media should consider covering.
April 28, 2015
We now have four official candidates for the 2016 presidential nomination, three Republicans and one Democrat. Each of them used Twitter to promote their announcements. How they used it varies tremendously among them. It is too soon to tell if their initial Twitter splash ( twash ?) is indicative of things to come, but the contrasts in tactics and results are striking.

Pages