If your brand is used to shouting its message on every social channel and wary of joining the digital customer exchange, this webinar is for you. Register here!

Best Thinkers Series

July 25, 2015
The latest Social Media Today webinar focused on the topic of " Social Data Made Simple: Getting Started with a Strategy". The panel featured Ira Haberman, Director of Storytelling at BrainRider , Ned Kumar, Digital Strategist for FedEx, and Sean Williams, Consumer Promotions Social Media at JetBlue Airlines.
June 25, 2015
Listening to customer and influencer conversations is table stakes for the social media marketing professional, but many people are still just getting started. Our three speakers in the June 23 webinar on “Harnessing the Voice of the Customer on Social Media” are all experienced at listening and turning customer comments into business value.
How to Tune In to the Voice of the Customer | Social Media Today
May 15, 2015
This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Best Practices in Video Marketing. This webinar was sponsored by Act-On Software and Vidyard, featuring Adam Naide, Peter Fasano and Jon Spenceley. We discussed the very latest developments and techniques in video marketing.
April 20, 2015
This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of: Social Customer Service is the New Heart of Marketing. This webinar was sponsored by Lithium and featured panelists from Lithium, Forrester Research and AMC Theatres. We discussed why social media is becoming the primary channel for customer care.
April 17, 2015
This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of: Stop Drowning in Digital Data: Social Listening for Campaign Measurement. This webinar was sponsored by Brandwatch and featured panelists from Brandwatch, Sony Electronics, and Visa. We discussed why, and most importantly what, you should measure for your campaigns.
January 30, 2015
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of Integrating Your Content Marketing Strategy with Employee Advocacy.
January 23, 2015
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of Scaling Social Globally: Best Practices for Engaging With an International Audience.
December 19, 2014
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic: "Predictions for 2015: Start Off the New Year Knowing the Future of Social."
December 15, 2014
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of How to Create a Cultural Model for Effective Social Media Management.
November 21, 2014
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of How to Prepare Employee Advocates for Social Selling Success.

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