Recent Posts

Social Media at Work: Employee Advocacy Success Stories

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of Social Media at Work: Employee Advocacy Success Stories.
Social Media at Work: Employee Advocacy Success Stories

How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships.
How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships

Protecting Your Brand: The State of Social Infrastructure in the Enterprise

PaulDunay
Welcome to another Social Media Today webinar as part of our Best Thinker webinar series, this time on the topic of Protecting Your Brand: The State of Social Infrastructure in the Enterprise.
Protecting Your Brand: The State of Social Infrastructure in the Enterprise

Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series: "Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want." Here's a recap if you missed it.
Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want

Transform Events into Meaningful Experiences: Lessons in Real-Time Marketing

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series. This time, our topic was "Transforming Events into Meaningful Experiences: Lessons in Real-Time Marketing." This webinar included panelists from Mastercard, Cabela's, and Spredfast, who was also the sponsor.
Transform Events into Meaningful Experiences: Lessons in Real-Time Marketing

Who Is the Modern Customer and How Do They Want You to Talk to Them?

PaulDunay
Last week, I moderated another great webinar from the SocialMediaToday Best Thinker webinar series, this time on the topic of Who is the Modern Customer and How Do They Want You to Talk to Them?, sponsored by Act-On. Panelists included Paige Musto, Stephanie Scott, and Andrew Ashton.
Who Is the Modern Customer and How Do They Want You to Talk to Them?

Best Thinker Webinars: The Next Wave of Social Management Integration

PaulDunay
This week I moderated another webinar from our Best Thinker webinar series - Too Many Platforms: The Next Wave of Social Management Integration. The webinar included a great group of panelists: Melinda Byerley of Vendorsi, Kat Mandelstein with PwC’s Advisory group, and Jason Eng at Sony Electronics Professional Solutions.
Best Thinker Webinars: The Next Wave of Social Management Integration

An Update from the Trenches on How to Provide the Modern Customer Experience

Robin Carey
Last week’s webinar, sponsored by GetSatisfaction, included Nathan Roth from Koodo Mobile, Wendy Lea, CEO of GetSatisfaction, Frank Eliason, Director of Global Social Media of Citi. It was a blast to welcome back Wendy and Frank, who had been speakers at The Social Shake-Up in September.
An Update from the Trenches on How to Provide the Modern Customer Experience