Recent Posts

Predictions for 2015: Start Off the New Year Knowing the Future of Social

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic: "Predictions for 2015: Start Off the New Year Knowing the Future of Social."
Predictions for 2015: Start Off the New Year Knowing the Future of Social

How to Create a Cultural Model for Effective Social Media Management

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of How to Create a Cultural Model for Effective Social Media Management.
How to Create a Cultural Model for Effective Social Media Management

How to Prepare Employee Advocates for Social Selling Success

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of How to Prepare Employee Advocates for Social Selling Success.
How to Prepare Employee Advocates for Social Selling Success

Capture Your Audience: Fill Your Funnel with Engaged Social Leads

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of Capture Your Audience: Fill Your Funnel with Engaged Social Leads. Jahvita Rastafari, senior Social Media Strategist at Sony, and Daniel Kushner, CEO of Oktopost, discussed the details behind the best ways to fill your sales funnel with engaged social leads.
Capture Your Audience: Fill Your Funnel with Engaged Social Leads

Why and How Your Brand Must Provide Omni-Channel Customer Service

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of Why and How Your Brand Must Provide Omni-Channel Customer Service.
Why and How Your Brand Must Provide Omni-Channel Customer Service

Sentiment Analysis: We Ain’t Seen Nothin' Yet

Robin Carey
On Tuesday, it was my pleasure to moderate a panel discussion, sponsored by Tracx, about sentiment analysis. Our panel included Frank Cotignola, CIM, Global Analytics and Digital Insights at Mondelez; Cheryl Contee, CEO at Fission Strategy and co-Founder of Attentive.ly; and Eric Forst, Vice President, Client Services at Tracx.
Sentiment Analysis: We Ain’t Seen Nothin' Yet

"Start Small, Measure and Grow": Getting Started with Employee Advocacy #SMTLive

Robin Carey
Our webinar sponsored by Social Chorus on October 28 featured Laura Lee, Social Media & Corporate Communications Manager at Nestle Purina; Liz Brown Bullock, founder of the Social Arts and Sciences Institute and former Director of Social Media and Community at Dell; and Gregory Shove, CEO and founder of Social Chorus. The overarching theme was that, as great as technologies are at enabling and measuring a program that unleashes employee networks, a company needs to invest in the “soft” areas as well.
"Start Small, Measure and Grow": Getting Started with Employee Advocacy #SMTLive

How Social Data Powers Customer Experience

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of How Social Data Powers Customer Experience.
How Social Data Powers Customer Experience

What Does Customer Experience Mean for Your Social Business?

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of What Does Customer Experience Mean for Your Social Business?
What Does Customer Experience Mean for Your Social Business?

Social Media at Work: Employee Advocacy Success Stories

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of Social Media at Work: Employee Advocacy Success Stories.
Social Media at Work: Employee Advocacy Success Stories