Recent Posts

"Start Small, Measure and Grow": Getting Started with Employee Advocacy #SMTLive

Robin Carey
Our webinar sponsored by Social Chorus on October 28 featured Laura Lee, Social Media & Corporate Communications Manager at Nestle Purina; Liz Brown Bullock, founder of the Social Arts and Sciences Institute and former Director of Social Media and Community at Dell; and Gregory Shove, CEO and founder of Social Chorus. The overarching theme was that, as great as technologies are at enabling and measuring a program that unleashes employee networks, a company needs to invest in the “soft” areas as well.
"Start Small, Measure and Grow": Getting Started with Employee Advocacy #SMTLive

How Social Data Powers Customer Experience

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of How Social Data Powers Customer Experience.
How Social Data Powers Customer Experience

What Does Customer Experience Mean for Your Social Business?

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of What Does Customer Experience Mean for Your Social Business?
What Does Customer Experience Mean for Your Social Business?

Social Media at Work: Employee Advocacy Success Stories

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of Social Media at Work: Employee Advocacy Success Stories.
Social Media at Work: Employee Advocacy Success Stories

How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series, this time on the topic of How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships.
How Marketing Can Power Engagement: Using Analytics to Deepen Customer Relationships

Protecting Your Brand: The State of Social Infrastructure in the Enterprise

PaulDunay
Welcome to another Social Media Today webinar as part of our Best Thinker webinar series, this time on the topic of Protecting Your Brand: The State of Social Infrastructure in the Enterprise.
Protecting Your Brand: The State of Social Infrastructure in the Enterprise

Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want

PaulDunay
Welcome to another Social Media Today webinar as part of the Best Thinker webinar series: "Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want." Here's a recap if you missed it.
Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want

Transform Events into Meaningful Experiences: Lessons in Real-Time Marketing

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series. This time, our topic was "Transforming Events into Meaningful Experiences: Lessons in Real-Time Marketing." This webinar included panelists from Mastercard, Cabela's, and Spredfast, who was also the sponsor.
Transform Events into Meaningful Experiences: Lessons in Real-Time Marketing

Who Is the Modern Customer and How Do They Want You to Talk to Them?

PaulDunay
Last week, I moderated another great webinar from the SocialMediaToday Best Thinker webinar series, this time on the topic of Who is the Modern Customer and How Do They Want You to Talk to Them?, sponsored by Act-On. Panelists included Paige Musto, Stephanie Scott, and Andrew Ashton.
Who Is the Modern Customer and How Do They Want You to Talk to Them?

Best Thinker Webinars: The Next Wave of Social Management Integration

PaulDunay
This week I moderated another webinar from our Best Thinker webinar series - Too Many Platforms: The Next Wave of Social Management Integration. The webinar included a great group of panelists: Melinda Byerley of Vendorsi, Kat Mandelstein with PwC’s Advisory group, and Jason Eng at Sony Electronics Professional Solutions.
Best Thinker Webinars: The Next Wave of Social Management Integration