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business models

November 30, 2014
When you think of innovation it’s easy to slip into thoughts about some new technology or other. Of course, that isn’t the be all and end all of innovation whatsoever, and it certainly isn’t the most important kind.
October 04, 2014
When people think of the term “successful blog”, they almost always think about it in financial terms. They're not wrong, but they’re basically putting the cart before the horse.
September 28, 2014
The illusory superiority bias is one of the more common psychological biases to emerge in our working lives, which suggests that we tend to think we’re an awful lot better at things than we actually are.
September 21, 2014
There is huge profit just waiting for anyone who can de-stress the purchase process. There is also a huge amount of customer loyalty just waiting for brands.
September 21, 2014
I’ve written a bit recently about how the mental approach we take to a task has a profound impact upon how successful we are at it.
September 21, 2014
Customer service has rapidly progressed on social media. Gone are those days when your customers would write a letter or pick up the phone.
September 20, 2014
Because of companies like Apple, market analysts have created a frenzy around disruptive technologies. This word 'disruptive' is now being used to justify risky business decisions.
September 15, 2014
If there is a new emerging paradigm for business, it is SMAC. Social, Mobile, Analytic, and Cloud based business models are becoming a hotter trend in digital marketing networks.
September 14, 2014
One of the most pressing questions facing organizations today is this one: How do we connect with the outside world of customers and buyers today?
August 17, 2014
You need help to build your business. You need people with expertise. You need people to share the workload. Whether we are hiring new talent or outsourcing services, there is one thing that must never happen...