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Netflix apologises

March 19, 2012
If there is one thing we have learnt from big PR nightmares, the likes of Dominos and Netflix , it's that honesty is usually the way to go. If we analyse the difference in success of various incidents and how corporate's have handled them, you might find a correlation between the proactive...
September 20, 2011
Netflix riled its customers with an unexpected price hike, had its CEO aplogise to them in a blog post and then got egg on its face with a nonsensical name change and lack of forethought when it came to using Twitter.