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online customer service

September 23, 2016
Customers are looking for answers online, and you can help provide what they need via a knowledge driven support community.
Increasing Brand Loyalty through Customer Support | Social Media Today
June 29, 2014
Having great online customer service is crucial in this day and age. Having great offline customer service is simply not enough to effectively own your customer relationship management. How do you bring this excellent customer service you may have offline on to your online presence?