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online reviews

April 15, 2017
Review Trackers recently released the results of their local search and online reviews survey.
New Study Highlights the Importance of Online Reviews in Local Search | Social Media Today
March 16, 2017
This infographic outlines the challenges and importance of online reputation management.
How Online Reviews Can Make Or Brake Your Business [Infographic] | Social Media Today
February 21, 2017
Influenster has conducted a new survey to get an understanding of the key influencing factors in the shopping process for women.
How Women Use Reviews to Influence Their Shopping Decisions [Infographic] | Social Media Today
December 21, 2016
How can you respond to a negative review online? Contributor Randy Milanovic offers some tips in this post.
Best Practices for Replying to Negative Google Reviews | Social Media Today
November 07, 2016
Looking to capitalize on the influence of word-of-mouth recommendations, Facebook is ramping up it's efforts to boost consumer review activity on the platform.
Facebook Introduces New Features to Capitalize on Growth in Reviews | Social Media Today
June 02, 2016
No one likes getting negative feedback, but there are some steps you can take to better handle such responses and avoid a social media crisis.
3 Lessons for Neutralizing Negative Feedback and Improving Your Business’s Online Reputation | Social Media Today
April 13, 2016
I n this post we'll tell you why Yelp sometimes filters legitimate reviews and give you some tips for improving the chances that your re views stay recommend ed.
March 04, 2016
While many business owners often feel overwhelmed by online reviews, small businesses need them to survive. So how much is an online review actually worth, both for and against your business?
November 12, 2014
"Gamification has lost its appeal," said serial entrepreneur Alex Haditaghi, CEO and founder of MoPals (OTCQB: PALS), a rare publicly traded startup and first-ever crowdsourced loyalty program. "While Yelp, TripAdvisor, and FourSquare have built multi-billion dollar businesses collecting customer reviews, those writing them get nothing in return, except a worthless badge." MoPals appeals to this fragmented market by becoming the first loyalty program to reward its members for their feedback and social media interactions.
August 10, 2014
One of the hottest KPI’s for hotels across the world right now is the number of online reviews on TripAdvisor. Hotel Managers are feverishly trying to generate online reviews through a multitude of tactics ranging from asking people flat out, to sliding in a mention in post-stay emails.