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Why You Should Be Using Facebook's New Organic Post Targeting
Dissecting Facebook’s Topic Data: What Consumers & Brands Need to Know
5 Reasons Why Every Business Must Embrace Social Media [INFOGRAPHIC]
How Do CMOs Use Twitter?
Meerkat: Broadcasting, Engaging and Going Viral on Social Media
Tweets on the Ground: Optimizing Twitter for Personal Branding
The Top 10 Ways to Improve Your Tweets
How to Identify Your 4 Buyers on LinkedIn
Social Media Study: Top 5 Activities On Twitter, GooglePlus, And Facebook [INFOGRAPHIC]
Content Marketing and Distribution Gets Big Data and Machine Learning Facelift
Demystifying the Technical Aspects of Building a Successful Blog
The Meerkat App: Opportunities and Lessons Learned
Delivering Great Packaging Design
Technology Marketing: Avoid a Social Media Burnout with a Winning Game Plan
The Most Embarrassing Cases of Plagiarism of All Time (and How to Avoid Them)
Meerkat Brings Live Video Streaming to Twitter (and Beyond)
5 Ways to Use "Free" in Content Marketing Promotion
3 Red Flags That Your SEO Campaign Is Failing and How to Repair It
TECHNOLOGY & DATA
SXSW Conversation: Bitcoin and What It Needs to Succeed
Laptop Security in 7 Simple Steps
Chromebooks: The Mobile Cloud Computing Catalyst
The Future of Cryptocurrency in Online eCommerce
SEO for Website Redesign: 3 Ways Your Designer Can Mess Up Your SEO
Case Study: 5 Lessons Learned Building a Web App
What the Heck Is Meerkat?
50+ Digital Marketing Tools to Grow Your Startup
Google Mobile Search Draws Line in the Sand
Tech and Innovation
Don't Shortcut Your Knowledge Investment: Think Solutions Before Tools
Disturbing the Sale of "Science"
Why Video Is Taking Over Your Social Streams
The Supply Chain Meets Social Business
5 Ways to Boost Your B2B Business Blog
The Tenets of the New Diversion: Social Networking Enhancement
What You Think You Know About Social Selling
7 Survival Secrets for the Solo Social Media Strategist
Top Trends to Organize Your Social Customer Care Team
Transforming Data Noise Into Data Intelligence
How do you cut through the data noise and get actionable insights?
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social media customer service
Are Your Social Media Landing Pages Ready for Prime Time?
May 24, 2014
For businesses these days, maintaining a Twitter and Facebook account is as important as having a telephone number. In many cases, more so. Customer engagement on social media is at an all-time high and shows no signs of slowing down.