#SMTLive Schedule

Social Monitoring

May 17, 2017
Social media monitoring is a key component in maximizing customer satisfaction in the modern, connected age.
5 Ways Effective Monitoring Can Improve Your Social Media Support Efforts | Social Media Today
January 30, 2017
Here are five tools that can help ensure you stay on top of all your brand-relevant mentions online.
July 06, 2012
This is a brief but helpful review of social media data analysis and the digital elements that feed into it.
March 02, 2012
A completely disproportionate response can actually work against your best interests by making people suspect that there must be something to the story.
December 21, 2011
"Once Klout implements a system to keep the brand conversation going it will be a perfect tool for measuring social media influece. Would you be more inclined to discuss brands if you were aware of the conversations surrounding Klout perks that you have received or are you just in it for the perks?
November 02, 2011
Netflix’s most recent antics infuriated some, amused others and bored most. But one thing about Netflix – Netflix never tried to potentially impact your social and economic life (and not tell you about it). That’s not true with Klout. Not familiar with Klout.com? Not all that many people are – I only signed up for it this week, more out of curiosity than anything else after I read an article on it on Engadget – curious about Klout giving away Windows phones that I didn’t want anyways.
August 23, 2011
We need social analytics to monitor factors such as, reach, response, action, and conversion...
April 13, 2011
Originally posted on www.findingzuckerman.com , this post will assist individuals in tracking their competition via LinkedIn.