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Displaying results for "telus international"
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news
5 reasons why chat beats voice and email and the one reason it might not
By Al Rose • Posted: July 11, 2012 -
news
The Collaborative Organization: 7 Questions with Jacob Morgan
By Mike Lewis • Posted: Aug. 2, 2012 -
news
Moving Beyond 'Likes' and 'Follows' to Quantify Social Care in the Call Center
By Walter Van Norden • Posted: May 25, 2012 -
news
A Social Workplace Starts with Culture and Engagement
By Elizabeth Lupfer • Posted: Nov. 18, 2011 -
news
Extensive List of over 30 Enterprise 2.0 Case Studies and Reports
By Elizabeth Lupfer • Posted: Aug. 3, 2010