JohnBurton

John Burton

Homemaker, United States

  • 3 Followers
  • 0 Following
  • 19 Posts
  • 31 Comments

About John

John Burton is a Director of Product Management at SAP, responsible for several areas of CRM including Social CRM and Contact Center Customer Service. John has been involved in contact center and customer service applications since he joined SAP in 1999. When not blogging about Social CRM, John enjoys ultra-marathon running in the mountains of California.