Alicia Gray
Marketing Manager, Vcare Technology | @vcaretecAlicia Gray is a BPO and outsourcing industry analyst, and writes about technology. Currently working as a marketing and customer service manager for Vcare Technology. Her role has been instrumental in assisting businesses to choose the right BPO Services. With her involvement in Vcare Technology, she is actively involved and up to date with the latest news on call center outsourcing and BPO industry.
4 articles by Alicia Gray
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Why Brands Need to Invest in Social Media Customer Care This Year
Jan. 22, 2015 -
How to Utilize Customer Relationship Management for Brand Success
Oct. 29, 2014 -
Are Your Social Media Platforms Engaging Customers?
Oct. 15, 2014 -
How to Please Customers With Social Media Customer Care
Oct. 8, 2014