Angela Connor is Senior Vice President and Group Director at Capstrat. She heads the media and social media teams. Angela is a multimedia journalist and social media strategist with 18 years of experience in print, broadcast and online news. She is the author of 18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online, and a 2012 recipient of the Triangle Business Journal's 40 Under 40 Leadership Awards.