Ashley Verrill
Market Analyst, Software Advice | @crmadviceAshley has spent the last six years reporting and writing business news and strategy features. Her work has appeared in myriad publications including GigaOM, CIO.com, Inc., Upstart Business Journal, the Austin Business Journal and the North Bay Business Journal. Before joining Software Advice in 2012, she worked in sales management and advertising. Currently, her research focuses on various topics related to CRM software, sales, customer service and marketing strategy.
3 articles by Ashley Verrill
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SXSW Interview with R "Ray" Wang: Building Customer Engagement Strategy [VIDEO]
March 29, 2013 -
Ready for a Dreamforce Ticket to Better Social Service?
Sept. 17, 2012 -
Innovations to Turn Social Media Listening into Customer Service Action
Aug. 23, 2012