Christopher Carfi
Job titleChristopher Carfi is an entrepreneur and is currently the CEO of Cerado, Inc. Cerado was founded in 2002 to provide software and services that enable businesses, organizations and associations to better connect and understand their customer and member communities. His blog, The Social Customer Manifesto, is a "Top 25" marketing blog, and has won numerous other awards including
47 articles by Christopher Carfi
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Reflections on the Social Customer
Sept. 13, 2011 -
GiffGaff Social Customer Case Study from #LiNC
May 20, 2011 -
A Customer Love Letter To Delta
Feb. 19, 2011 -
Flipping Off the Customer for Fun and Profit
Nov. 28, 2010 -
Facebook's Next Trainwreck Waiting-To-Happen: "Community Pages"
July 4, 2010 -
Ning To Close All Free Social Networks
April 20, 2010 -
Podcast: "Third Places" and Customer Service
March 25, 2010 -
How Social is "Too" Social?
March 20, 2010 -
Location, Location, Location
Feb. 18, 2010 -
The Fatal Flaw in Google Buzz
Feb. 11, 2010 -
The New Social Customer Will Be Mobile... Will You?
Feb. 1, 2010 -
Customers Take Back The Beep
Dec. 28, 2009 -
Offtopic: El Vez at the Independent
Dec. 19, 2009 -
Social Objects vs. Social Networks
Dec. 1, 2009 -
Fly The Evil Skies
Nov. 20, 2009 -
Kevin Werbach and John Hagel Talk 1:1 About the Shift Index
Aug. 17, 2009 -
John Hagel on "Passion" in the Network Age
Aug. 12, 2009 -
Can We Ever Truly Disconnect?
Aug. 10, 2009 -
Metrics for Social Media / Social Business
Aug. 1, 2009 -
EcSell Summit Recap: Maslow's Hierarchy and Sales
July 30, 2009 -
The Social Media Maturity Model - One Perspective
June 20, 2009 -
Study: Unselfish Individuals Benefit in Social Networks
June 2, 2009 -
Mobilize
April 29, 2009 -
Listen Carefully
April 3, 2009 -
Owning Your Own Data
April 3, 2009