Kim Proctor
Consultant, Customers That Click | @retaincustomersKim has a passion for improving the customer experience and loves the online space. Having spent most of her career on the web, Kim is a consultant that knows how to grow web traffic, leverage social media and grow deeper customer relationships. She has consulted for a wide range of companies from small business to the Fortune 500. For more info, see www.CustomersThatClick.com.
6 articles by Kim Proctor
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Help your customers "just in time"
May 18, 2012 -
Just Like Mom Said: Keep Your Promises
Feb. 2, 2012 -
The "Voice" that Must be Heeded
Dec. 26, 2011 -
BFF: Customer Experience & Consistency
Oct. 25, 2011 -
Sparkling Service Makes Sticky Customers
Oct. 7, 2011 -
Create lifetime customers by reinventing the wheel
May 19, 2011