You can have a Facebook page, a Twitter account, and even a LinkedIn business profile, but there’s no point in running a social media campaign if it’s not designed to drive leads to your business. Learn more in the eBook.Download now!
As we move forward into 2015, we see the trend of the blending of social media and customer service departments. Since so many consumers turn to online review sites and social channels to talk about their experiences, the social media and marketing departments need to integrate with customer service team members to provide the best response and resolutions.
Much like bad publicity for a company, we don’t often highlight the deadliest animals here in Australia. It’s not exactly the best PR; however, once the word is out it can’t be ignored. Reputation management is essential for all brands large and small. Here are some reputation management lessons brands can learn from Australia’s deadliest animals.