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James Lovejoy is the Content Researcher at Brandwatch, a leading social media analytics tech company. With a background in Psychology and Economics, his role is understanding and conveying how the social world affects businesses. Analyzing large volumes of social media data, James heads many of Brandwatch's industry research reports.
Lenza, thanks for the feedback. I sent you an email but you're welcome to reprint this for your company's Sales Memo.
Thanks Didi I'm glad you enjoyed it! I really believe in what your tutor has to say - active listening is crucial for successful marketing and is often undervalued. Really appreciate the feedback.