Jessica Reed
Emerging Media Strategist, Zócalo Group | @jessicareed09At Zócalo Group, Jessica Reed identifies and shares insights on emerging social media platforms and resources. She provides a successful flow of expertise sharing between functions and educates on social media best practices. Jessica graduated from Florida State University and currently lives in Zurich, Switzerland.
2 articles by Jessica Reed
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5 Steps to Build Brand Advocacy
July 18, 2013 -
Twitter and Customer Service: Maximizing Responsiveness in 140 Characters
April 11, 2013