Lien Brusselmans
Marketing Manager, Engagor | @engagorLien Brusselmans is Marketing Manager at Engagor, a social media platform for real-time customer service on all social media. Powerful monitoring and analytics help enterprises continually optimize social media interactions with customers.
You can reach out to Lien on Twitter via @lbrusselmans!
18 articles by Lien Brusselmans
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What's the Next Evolution in Customer Relations? Meet the Customer Experience Team [INFOGRAPHIC]
Oct. 24, 2014 -
Visa Hits 1st Place in the Twittersphere as Official Sponsor of Olympics [INFOGRAPHIC]
Feb. 26, 2014 -
Which Brand Won the Social Super Bowl? [INFOGRAPHIC]
Feb. 5, 2014 -
Should Your Brand Reply to All Social Media Posts?
Nov. 25, 2013 -
3 Tips for Efficient Routing of Social Media Messages
Sept. 18, 2013 -
How Canned Responses Can Work for You
Aug. 19, 2013 -
5 Advanced Features in Social Media Engagement Tools
Aug. 15, 2013 -
4 Key Metrics to Measure the Success of a Marketing Campaign
July 25, 2013 -
How to Measure Team Performance from Two Points of View
July 15, 2013 -
Brand Management Using Social Media: Alerts and Reporting
June 19, 2013 -
How Social Media Management Helps You Through a Crisis
April 4, 2013 -
The Twitter Tone of Voice: Fun, Helpful or Informative
March 21, 2013 -
Spokespeople Benefit from Social Media Through Email Alerts
Feb. 18, 2013 -
4 Things to Consider Before You Start Social Media Monitoring
Feb. 12, 2013 -
Make Market Research Easier with a Monitoring Tool
Jan. 28, 2013 -
Social Media for Sales Leads in 4 Steps
Sept. 18, 2012 -
Mitt Romney gains 120.000 new Twitter followers in 2 days. All robots?
Aug. 3, 2012 -
Social Media Requires a Cross-Functional Team
July 21, 2012