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Scott Heitland

Principal, Pretium Solutions

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About Scott

Scott Heitland directs Pretium's Strategy Practice including Corporate Growth, Scenario Planning & Risk Management. Scott also designs and directs the TRUE Performance Coaching™ component of the Golden Touchpoint™, Pretium’s revolutionary customer loyalty program. Pretium Solutions is the premier provider of cutting-edge, sustainable and globally recognized customer service, call center and sales training, consulting and leadership programs. Pretium shows companies how to create, build and maintain customer loyalty, the most important measure of a company’s success with its customers and the most profitable customer service outcome.