Sheridan Orr
Managing Partner, The Interrobang Agency | @https://sheridarrSheridan Orr is the managing partner of The Interrobang! Agency, a consulting firm focused on crafting customer experiences. Her primary area of expertise is consumer behavior in a connected world. She has over a decade of experience working with some of the world's most recognizable brands. She is a devoted practitioner of Design Thinking. When she's not waxing poetic about the modern, connected customer, she's an avid skier and soccer mom.
10 articles by Sheridan Orr
-
Customer Experience Lessons from the NBC Olympic #epicfail
July 31, 2012 -
All Hail the Hippocratic Oath of Customer Experience
July 17, 2012 -
Fifty Shades of Frustration: Why Women Hate Best Buy
June 22, 2012 -
You Had Me at Hello but... : What Big Data and Neuromarketing Miss
May 25, 2012 -
Gen Y and Self-Service: A Love Story
May 22, 2012 -
Six Retailers Who Blew It- BIG
May 11, 2012 -
To Ignite Your Customers, Fire Up Your Employees
May 8, 2012 -
To Ignite Your Customers, Fire Up Your Employees
May 8, 2012 -
The Elegance of Simplicity: Creating Experiences the Drive Purchase
May 7, 2012 -
The Elegance of Simplicity: Creating Experiences the Drive Purchase
May 6, 2012