5 Ways to Improve Customer Engagement: How to Use SMS Messaging to Drive List Growth, Retention, and Conversions

Sept. 15, 2021  • Webinar 3pm ET

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More than ever, consumers demand convenient, personal, and satisfying digital experiences as the bare minimum. Failure to meet our customers where they are results in poor customer retention and millions of dollars in lost revenue. The answer? SMS messaging. 

SMS messaging should be the champion of your service and engagement strategy – but are you using every tactic you should be? Join the Upland Mobile Messaging experts as they highlight five ways your business should be using text messaging. When used the right way, SMS drives a 92% open rate. Make sure you’re taking full advantage of this powerful tool.  Key takeaways:

  • Can’t-miss SMS ideas for list growth and engagement
  • Strategies to increase customer retention
  • Niche campaign ideas for specific industries
  • Tips to incorporate interactive campaigns within your SMS strategy