Digital Transformation: Have Gift Cards Been Left Behind?
June 23, 2021 • Webinar 2pm ET
The $160B gift card market is a significant source of revenue for U.S. retailers and restaurants. However, as the gift card market shifts to a digital-first mindset, retailers and restaurant brands have the opportunity to convert their gift-card program strategies from a tender/payment-based approach to a customer engagement approach.
This webinar will include findings from Incisiv’s new benchmark research study, commissioned by GiftNow, “Evolution of Gift Cards: From Transactions to Engagement,” and a panelist discussion covering:
- Recent data on gifting trends over the past year and their impact on retailers
- Retailers’ and restaurants’ current physical and digital gift card maturity
- Strategic recommendations retailers and restaurants can take to capitalize on digital gift card growth opportunities