You may remember last year that we got an exclusive interview with Santa Claus when he explained his approach to creating Customer Delight (Watch it here if you missed it!). Well, this year, we've managed to have a word with some of his team! Does he 'practise what he preaches?' Is he a good role model? How does he measure up against the 7 Characteristics Of Remarkable Businesses? What do you think? Watch below to find out!
Have a Delightful, Delicious and Dead Good Christmas and all the best for the New Year - Here's to a 'Remarkable' 2012 for all of us!