How Social is Your Customer Service?

Tell us for your chance to win an iPad mini.


cloud computing

March 04, 2015
While it may be clear that Seattle is the current epicenter for the cloud, what does the future hold? One of the benefits to becoming such a central location for cloud computing is the talent every company brings with it. Seattle is now virtually filled with skilled programmers and developers who have expertise in the cloud and all its capabilities.
March 01, 2015
Cloud service management is going to become yet one more segment of the legacy enterprise software sector that's being affected by the ongoing adoption of open-source software subscription models.
cloud computing is evolving for the future
February 26, 2015
Cloud service brokerage market development is still in the early stages. A recent survey of enterprise cloud adopters showed a near even three-way split between adopting, considering or not planning to adopt brokerage services, according to the latest market study by Technology Business Research (TBR).
cloud brokerage
February 09, 2015
As various industries continue to adopt cloud technology, a new era of software has emerged called Software-as-a-Service (SaaS). Who helps manage the overall experience of a business using a SaaS platform?
February 09, 2015
One by one, more industries are being disrupted by the strategic use of mobile and cloud technology plays, as savvy new competitors seek ways to shift consumer preference to favor their online digital offering. The emerging Mobile Cloud phenomena will eventually disrupt the enterprise IT arena. Meanwhile, it will certainly continue to change the dynamics of the video entertainment sector.
September 15, 2014
If there is a new emerging paradigm for business, it is SMAC. Social, Mobile, Analytic, and Cloud based business models are becoming a hotter trend in digital marketing networks.
September 14, 2014
Cloud computing is here to stay and its growth is being driven by several trends at the moment. Mobile devices that use apps to access data on public and private networks are in use worldwide.
September 10, 2014
We all need to be careful about what we store in our cloud accounts and we need to make sure we take the necessary steps to protect our data.
September 02, 2014
Is your business a pacesetter, follower, or dabbler? If you're on Facebook, this probably sounds like one of BuzzFeed's personality quizzes. It’s actually part of the latest IBM Tech Trends study, “Raising the Game.” IBM evaluated the adoption landscape of four key technologies in the enterprise: big data and analytics, cloud, mobile and social, and compared today’s adoption with 2012’s between what they called “pacesetters” and “dabblers.”
August 24, 2014
When it comes to business strategy, virtualization is usually at the top of the list for adoption. It certainly makes sense; after all, virtualization offers businesses many benefits like faster disaster recovery, easy scalability, and reduced energy costs.