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October 16, 2016
Leader Networks have released the latest version of their Big List of B2B Online Customer Communities.
7 Key Trends in Online B2B Customer Communities | Social Media Today
September 15, 2016
Community building is something that's built into our DNA, but a successful community requires a few key elements to thrive.
The Human Operating System Runs on Communities | Social Media Today
September 08, 2016
Find out how you can recruit top talent to your company for about $200 using Facebook Ads.
July 18, 2016
Social media may be best known for hosting selfies and light-hearted status updates, but in various applications, social media is saving lives every day.
April 22, 2016
Good moderation comes from striking a balance between maintaining order and allowing your audience to engage with one another and drive discussions. Here are five tips for effective community moderation:
5 Tips for More Effective Community Moderation | Social Media Today
February 26, 2016
An online community can be a huge improvement on your customers’ experience, and I’m sure you have a ton of questions before you even get started. Wherever you start, begin with your customer in mind. After all, community is all about relationships and interactions.
November 13, 2015
This week I moderat ed another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of From Community to Commerce: Making the ROI Connection .
September 15, 2015
Community managers are the voice of a brand on social media. They interact and engage with the brand’s followers daily, and they build virtual relationships with the community. Therefore, it's important to avoid these common community management mistakes.
August 27, 2015
Yesterday, I wrote about why Pinterest in the best social network for ecommerce. Today, let’s talk about how to get started on Pinterest. I’ve attached an infographic from Quick Sprout about getting your first follows onside.
June 24, 2015
General consensus seems to be that more followers is better. One of the big stories on Time the other day was " Caitlyn Jenner Reaches 1 Million Twitter Followers Faster Than @POTUS ". Who wouldn't want 1 million Twitter followers? It seems like a great way to be able to reach more people and influence them. It turns out that just because you have a substantial following, doesn't mean you can readily convert that following into a substantial impact.