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listening

May 27, 2015
Fashion has joined the IoE – the Internet of Everything. The opening salvo that Fashion, in particular, luxury, is in the Valley’s crosshairs was reflected earlier this month when Yahoo CEO Marisa Meyers co-chaired Anna Wintour’s Met Gala sealing Yahoo’s sponsorship of the Costume Institute’s China Through a Looking Glass exhibit.
May 11, 2015
If I could pinpoint the most important thing we millennials want out of life, I’d bet on the significance of the opportunity for our voices to be heard. Most brands are too busy tooting their own horns on social media to take a step back and put their digital ears to the ground in order to really use social listening tactics to find and connect with millennials.
April 29, 2015
Looking for a competitive edge or ways to improve your customer service? You might be surprised to learn what social listening can do for your business.
April 17, 2015
Death and taxes, am I right? This week in the US, one of life’s inevitabilities dominated our financial mindsets as people scrambled to file last year’s taxes. Not to mention our Twitter convos. April 15 has come and gone, another tax day done, but which tax filing software won the brand conversation battle on social? Also, on the presidential ballot front, the democratic party’s own Hillary Clinton announced she’s running. Officially.
April 09, 2015
Whether you’re a large brand or a small personal brand, monitoring social media is a bare necessity of operation. Unless, of course, you don’t have any social media outposts—that’s a subject for a different day. Everyone, from a small personal brand to the social media manager of a large brand, needs a social media monitoring system. And you can set one up that can take you as little as 30 minutes a day to maintain.
30 minute social media
March 30, 2015
With so many amazing social media experts under one roof at Social Media Marketing World, it’s almost impossible NOT to come home with a pages full of tips, notes, and suggestions for your brand. As usual, my main note-taking device was Twitter, so here’s a list of my top 5 learnings curated from my hundreds of tweets over two action-packed days.
March 17, 2015
Every brand hopes their audience will engage, but what happens when someone does? Are you merely collecting data or promoting dialog? Is social engagement factored into your transmedia strategy? It should be – it expands reach as your audience becomes part of your brand’s story. EAT24 is doing it and it’s paying off, big!
March 17, 2015
As fashion brand digital directors scrutinize their social media impact for what seems to have been an endless global Fashion Week the past month, I challenged myself to come up with novel social media insights prisms using the enterprise social intelligence platform NetBase.
March 13, 2015
All around the world, people are preparing to don their greenest finery for St. Patrick’s Day (or is it St. Patty’s Day?) and the controversial debate of Ts vs Ds has the social world divided. The impending Irish holiday (celebrated with beer-fueled debauchery here in the States) is just one of the stories that trended on social this week.
March 11, 2015
Do you know if your brand is loved on social? True brand health is based on more than success in one social metric or sheer popularity—there is a big difference between Like and love. To find which brands seeing “love” on social, we went beyond fans and followers to focus on several different social metrics that showcase the reaction to brands across the social web.

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