Guillermo Valiente

Executive Director, TELUS International

Guillermo is based in the company's El Salvador operations where he manages a team of 2,000 highly-connected, creative Millennial team members and agents. Referred to as "The Gen Y CEO" by his team, Guillermo is often asked to speak on the topics of building corporate cultures in the workplace, promoting emotions in everyday tasks, and implementing the philosophy of "happy employees = happy customers."

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