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As social customer care is still in its nascent period, it’s not easy to find...
I've long made the case that social media is the now primary point of contact...
When Joshua March built an app for the new Facebook Application Platform in...
Last week Facebook announced that it had once again updated its News Feed...
With the seemingly endless popularity of puppy and kitten pictures, videos,...
In the wake of the Orlando massacre, Senator Chris Murphy (D-CT) took to the...

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