May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Aug 24 Posted 4 years ago
I've been on Twitter for over a year now (an eternity in the world of demanding social media users) and its the exact same. While Yammer and other services beef-up their know-how and functionality, Twitter sits there and does small (or nothing). Not only is the interface excessively simplistic despite its use and demand, there's been no upgrades (no discussion threads, no Re-Tweet button, no bookmarking). Nowhere are the know-how limitations more noticeable than the issues with security. Hackers have taken notice of Twitter's soft approach to know-how and are hammering it with viruses and worms. See frases para orkut
Jul 26 Posted 4 years ago
I really enjoyed reading your top 12 Tom, but I must say some things have changed on twitter for the better since this article was written. I agree with you the tools often did not work back in 2009, but they have really straightened that out in my opinion over the last 6 months or so to the point everything works perfectly now from what I have seen.
Sheldon, free coloring pages
Feb 12 Posted 6 years ago Everything has a dark side and watching the process of the dark catch up with the bright hype, particularly with technology fascinates me.
I remember when TXT-ing was hailed by edu-geeks (like me) as a wonderful way to remind kids about homework deadlines, or as a tool for providing learning prompts and encouragement and what it ended being REALLY good for was for the next level of asynchronous bullying.
And whilst I write this, all the gullible idiots out there (like me) are clicking the "Don't Click" tweetbomb... hilarious...
Feb 12 Posted 6 years ago Thanks for illuminating the Dark Side of Twitter (Twitferatu?). Some of its pitfalls sound like the pitfalls of the unexamined life. Perhaps that's a clue to its appeal to a population whose sense of well-being depends on avoiding such an examination.
I appreciate your reference to one of my favorite Python characters.