May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jun 4 Posted 9 months ago
You have highlighted very good points related to the use of social media. You are right, if you don't use social media as a way to promote your brand and its identity. This is the place where you will get direct audience from your targeted niche. You can make new connections by adding those people who seems intresting in looking at your services.
Keep updating social media regularly with fresh and effective content will help you increase your brand identity.