57 Social Media Policy Examples and Resources

Dave Fleet Vice President, Digital, Edelman

Posted on July 26th 2010

Over time I’ve found myself doing more and more foundational work for organizations looking to dip their toes into social media. One of the key elements of this work, in my opinion, is creating a social media policy that fits well with the organization’s goals, culture and risk tolerance.

But where to start?

As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Here are 57 great social media policy templates and resources to use when building your own.

Social Media Policies and Guidelines

Source ResourceAmerican Express Open Forum 3 Great Social Media Policies to Steal From (Kodak, Intel, IBM)American Institute of Architects Policy on Staff Use of Social MediaAmerican Red Cross Online Communications GuidelinesAustralian Public Service Commission Interim protocols for online media participationBBC Use of social networking, microblogs and other third party websitesBBC Editorial GuidelinesBritish Telecom Social Media GuidelinesBest Buy Social Media PolicyChartered Institute of Public Relations Code of ConductCisco Internet Postings PolicyCoca Cola Online Social Media PrinciplesDell Online Communications PolicyFedEx Blog PolicyFeedster Corporate Blogging PolicyFellowship Church Blogging PolicyFlickr Community GuidelinesGeneral Motors Blogger PolicyGeorgia Tech Guidelines for Student BloggingHarvard Law School Corporate Blogging Policies and GuidelinesHill & Knowlton Pledge for BloggersHP Blogging Code of ConductIBM Social Computing GuidelinesIntel Social Media GuidelinesInternational Olympic Committee IOC Blogging GuidelinesJaffe PR Social Media Policy Procedures and Social Network Policy ProceduresKaiser Permanente Social Media PolicyKodak Social Media TipsLiveWorld Creating social media guidelines for your employeesMayo Clinic Participation GuidelinesMayo Clinic Comment PolicyMayo Clinic For Mayo Clinic EmployeesMosman Municipal Council Twitter GuidelinesOpera Employee Blogging PoliciesOracle Social Media Participation PolicyPlaxo Communication (Blogging) PolicyPorter Novelli Blogging & Social Media PolicyRazorfish Employee Social Influence Marketing GuidelinesReuters Social Media GuidelinesRobert Scoble The Corporate Weblog ManifestoU.S. Air Force Blog AssessmentU.S. Air Force New Media and the Air ForceU.S. Coast Guard Social Media – The Way AheadU.K. Civil Service Principles for Participation OnlineYahoo! Employee Blog Guidelines

Other Social Media Policy Resources

Source ResourceDave Fleet Corporate Social Media Policies eBookAbout.com Blogging and Social Media Policy SampleBusiness Week A Twitter Code of ConductDoug Cornelius Blogging/Social Internet Policy (for law firms)Electronic Frontier Foundation How to Blog Safely (About Work or Anything Else)Elizabeth Hannan Corporate Social Media Policy GuidelinesMashable Should Your Company Have a Social Media Policy?Nonprofit Technology Network Tips for Writing Your First Social Media PolicyShift Communications Social Media Guidelines TemplateSocial Computing Journal Enterprise Social Media Usage Policies and GuidelinesSocial Media Governance Policy DatabaseSocialFish Social Media, Risk, and Policies for AssociationsSocialFish Drafting Social Media Guidelines


Dave Fleet

Vice President, Digital, Edelman

Dave Fleet is Vice President, Digital in Edelman's Toronto office. An award-winning communicator, Dave has worked in marketing and communications for major corporations and public sector organisations including Hitachi Europe, Lloyds TSB and the Ontario government before turning to the agency side.
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Posted on July 26th 2010 at 2:18PM

We just finished ours. There aren't very many college athletic departments in the mix yet. Here's a link to ours:


Robert A Burns II
Posted on July 27th 2010 at 8:13PM

2300 reads and ONE comment?

Oh no. This is much too good of a resource for that.

I just HAD to leave a comment.


Good job, Dave. This is one of the most-asked questions related to social media in the Linkedin "Answers" section. I'm sure many people will find this list useful, myself included. Thanks for taking the time to research this and post it.

Posted on July 29th 2010 at 9:14PM

Dave, thanks for the resource! We appreciate the fact that this took a while to put together, thank you for the hard work.

Posted on July 30th 2010 at 10:52AM

This is an excellent resource. I've tweeted this to my twitter community.  I hope people read this.  I actually wrote an article about this last week. Great minds think alike!

Posted on July 30th 2010 at 5:19PM

This is a great list Dave, well done! I will recommend this in my network.



Posted on August 4th 2010 at 4:49PM

Great post. Another very good resource is the directory of social media policies, broken down by sector, that we created at Socialmedia.biz:


Posted on October 12th 2011 at 9:28PM

Wow! Thank you for so many resources which are good referenced materials for my study.