57 Social Media Policy Examples and Resources

davefleet
Dave Fleet Vice President, Digital, Edelman

Posted on July 26th 2010



Over time I’ve found myself doing more and more foundational work for organizations looking to dip their toes into social media. One of the key elements of this work, in my opinion, is creating a social media policy that fits well with the organization’s goals, culture and risk tolerance.

But where to start?

As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Here are 57 great social media policy templates and resources to use when building your own.

Social Media Policies and Guidelines

Source Resource
American Express Open Forum 3 Great Social Media Policies to Steal From (Kodak, Intel, IBM)
American Institute of Architects Policy on Staff Use of Social Media
American Red Cross Online Communications Guidelines
Australian Public Service Commission Interim protocols for online media participation
BBC Use of social networking, microblogs and other third party websites
BBC Editorial Guidelines
British Telecom Social Media Guidelines
Best Buy Social Media Policy
Chartered Institute of Public Relations Code of Conduct
Cisco Internet Postings Policy
Coca Cola Online Social Media Principles
Dell Online Communications Policy
FedEx Blog Policy
Feedster Corporate Blogging Policy
Fellowship Church Blogging Policy
Flickr Community Guidelines
General Motors Blogger Policy
Georgia Tech Guidelines for Student Blogging
Harvard Law School Corporate Blogging Policies and Guidelines
Hill & Knowlton Pledge for Bloggers
HP Blogging Code of Conduct
IBM Social Computing Guidelines
Intel Social Media Guidelines
International Olympic Committee IOC Blogging Guidelines
Jaffe PR Social Media Policy Procedures and Social Network Policy Procedures
Kaiser Permanente Social Media Policy
Kodak Social Media Tips
LiveWorld Creating social media guidelines for your employees
Mayo Clinic Participation Guidelines
Mayo Clinic Comment Policy
Mayo Clinic For Mayo Clinic Employees
Mosman Municipal Council Twitter Guidelines
Opera Employee Blogging Policies
Oracle Social Media Participation Policy
Plaxo Communication (Blogging) Policy
Porter Novelli Blogging & Social Media Policy
Razorfish Employee Social Influence Marketing Guidelines
Reuters Social Media Guidelines
Robert Scoble The Corporate Weblog Manifesto
U.S. Air Force Blog Assessment
U.S. Air Force New Media and the Air Force
U.S. Coast Guard Social Media – The Way Ahead
U.K. Civil Service Principles for Participation Online
Yahoo! Employee Blog Guidelines

Other Social Media Policy Resources

Source Resource
Dave Fleet Corporate Social Media Policies eBook
About.com Blogging and Social Media Policy Sample
Business Week A Twitter Code of Conduct
Doug Cornelius Blogging/Social Internet Policy (for law firms)
Electronic Frontier Foundation How to Blog Safely (About Work or Anything Else)
Elizabeth Hannan Corporate Social Media Policy Guidelines
Mashable Should Your Company Have a Social Media Policy?
Nonprofit Technology Network Tips for Writing Your First Social Media Policy
Shift Communications Social Media Guidelines Template
Social Computing Journal Enterprise Social Media Usage Policies and Guidelines
Social Media Governance Policy Database
SocialFish Social Media, Risk, and Policies for Associations
SocialFish Drafting Social Media Guidelines

davefleet

Dave Fleet

Vice President, Digital, Edelman

Dave Fleet is Vice President, Digital in Edelman's Toronto office. An award-winning communicator, Dave has worked in marketing and communications for major corporations and public sector organisations including Hitachi Europe, Lloyds TSB and the Ontario government before turning to the agency side.
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Comments

Posted on July 26th 2010 at 2:18PM

We just finished ours. There aren't very many college athletic departments in the mix yet. Here's a link to ours:

http://www.msubobcats.com/documents/2010/7/6/Social_Media_Policy_final_a...

Robert A Burns II
Posted on July 27th 2010 at 8:13PM

2300 reads and ONE comment?

Oh no. This is much too good of a resource for that.

I just HAD to leave a comment.

 

Good job, Dave. This is one of the most-asked questions related to social media in the Linkedin "Answers" section. I'm sure many people will find this list useful, myself included. Thanks for taking the time to research this and post it.

Posted on July 29th 2010 at 9:14PM

Dave, thanks for the resource! We appreciate the fact that this took a while to put together, thank you for the hard work.

Posted on July 30th 2010 at 10:52AM

This is an excellent resource. I've tweeted this to my twitter community.  I hope people read this.  I actually wrote an article about this last week. Great minds think alike!

Posted on July 30th 2010 at 5:19PM

This is a great list Dave, well done! I will recommend this in my network.

Regards

Magnus

Posted on August 4th 2010 at 4:49PM

Great post. Another very good resource is the directory of social media policies, broken down by sector, that we created at Socialmedia.biz:

http://www.socialmedia.biz/social-media-policies/

Posted on October 12th 2011 at 9:28PM

Wow! Thank you for so many resources which are good referenced materials for my study.