May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 14 Posted 1 year ago
It seems to be a good article, Well explained and mainly highlights the important topics that need to be focus.
Dec 26 Posted 1 year ago
Good article! Expalined well! your tips are very help to maintaing our facebook page. Facebook is really powerful site to promte a business. Yes you said right that If we are using Facebook as a business tool, we want to set up a Page because it gives us access to many powerful marketing tools, including ads and apps.
Thank you so for this valuable post.
Dec 23 Posted 1 year ago
This is an awesome post, Jim! Very detailed! The first point is so important, if you've set up a profile for your brand instead of a page you don't have access to analytics. Plus, it just looks bad for fans to add a brand on Facebook when they know they are supposed too like them instead.