April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Jan 14 Posted 1 year ago
It seems to be a good article, Well explained and mainly highlights the important topics that need to be focus.
Dec 26 Posted 1 year ago
Good article! Expalined well! your tips are very help to maintaing our facebook page. Facebook is really powerful site to promte a business. Yes you said right that If we are using Facebook as a business tool, we want to set up a Page because it gives us access to many powerful marketing tools, including ads and apps.
Thank you so for this valuable post.
Dec 23 Posted 1 year ago
This is an awesome post, Jim! Very detailed! The first point is so important, if you've set up a profile for your brand instead of a page you don't have access to analytics. Plus, it just looks bad for fans to add a brand on Facebook when they know they are supposed too like them instead.