May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 19 Posted 1 year ago
Start building long-term relationships with memories by consistently providing information that fits the interests of your customer over an expanded period of time on the social networks where your consultation is almost alive.
Sep 23 Posted 1 year ago
Thanks for your comment Steve, and sorry for the late reply. Seems like we're on the same page, and you're abosolutely right about how important this can be. Cheers.
Sep 19 Posted 1 year ago
Very important points put forward on initiating proactive dialouge through social media. Since this kind of interaction is too important for a growing business nowadays. As getting involved in related communities & spending more time on listening is a step towards in building a strong hold in the market.