The Worst Content Marketing Is What Everybody Else Is Doing: How to Get Ahead and Stay ThereContent Marketing Minds: Ingredients of the Tastiest Content [Nutrition Label]From the Corn Field to the Digital Era: Content Marketing Starts with TrustContent Marketing: Is 2014 Really Shaping Up to Be the Year of Video?
Your Customers Aren’t Listening! How to Create Consumer Dialogue that Converts4 Tools for Nonprofit Social Listening and Reputation ManagementThe Promising Role of Social Listening in Treating Health IssuesThe Importance of Social Listening for Brands
- Public Relations
Facebook Testing a Way for Users to Buy Products on the PlatformRise of Social Media in Ecommerce [INFOGRAPHIC]How eCommerce, Augmented and Virtual Reality Will Redefine the Retail ExperienceSearch Query Analysis to Increase eCommerce Website Conversions
- Content Marketing
Technology & Data
Social Startups: Bizible Connects All the Dots from Marketing Contributions to RevenueCreating the Perfect Profile for Your Social Media Marketing EffortUsing GPS and Localization for Social AnalyticsAnalytics and Prospect Intel: Discovering Your Ideal Prospect
- Big Data
- Tech & Innovation
3 Security Risks You’re Taking Every Day While Using Social MediaShould the President Have the Power to "Pull the Plug" on the Internet?How Safe is Your WordPress Website From Hackers and Other Malicious Attacks?
- Software & Tools
- Small Business
- Social Organization
Celebrating the Grand Re-Launch of Social Media Today! SBH Podcast Episode 8Why Should You Care If Your Employees Are Thought Leaders?Beyond Engagement: The Art of Managing Social-Media Risk in Employee Advocacy
Why All-in-One Social Media Management Systems Don't Cut It for Social Customer ServiceWhat You Should Know About Customer, Digital, and Contextual ExperienceSurging into Q3: How to Make It Better Than Q2Is How You Serve Your Customers Costing You Business?
Join us September 15th in Atlanta for The Employee Advocacy Summit and learn how to unleash the power of your employees.
Post your event here and we'll share it with our community. If one of our members is featured, we'll promote as well on their profile.
- Marketplace & Webinars
The SMT Marketplace
Your resource for exclusive content and insights from Social Media Today, and opportunities to reach our community of professionals.
The Social Business Book Club brings you books, discussions, and insights from today's to business thought leaders.
Join interactive talks and and panel discussions with leading thinkers and practitioners on social media and networked business, or browse the catalogue of recorded sessions - all completely free.
Reach Social Media Today's community of marketing and communications professionals in an editor-approved context with a native advertising package.
The Fundamentals of a Strong Social Media Plan
Posted on January 29th 2012
Nothing is worse than playing catch-up. The key to an effective campaign is creative ideas facilitated by preparation and execution. Similar to any marketing or public relations effort, a social media plan should include all the essential components of an equipped strategic foundation.
David Ogilvy once said, "Advertising people who ignore research are as dangerous as generals who ignore decodes of enemy signals." This is true for your social media campaign as well. Your first step should be extensive research on the product, the brand, the company, the target consumer, the competition and of course an analysis of current social metrics.
This should be an assessment and situation analysis of your plan. Creating a summary will help with identifying objectives and goals. Incorporate your research findings to show your client that you understand why social media is an effective tool and investment for their business.
- SWOT Analysis
A great way to organize and build strategies for your plan is through a SWOT Analysis. SWOT evaluates the Strengths, Weakness, Opportunities and Threats (SWOT).
Once you have completed an ‘Executive Summary' and a ‘SWOT' chart, there should be a clear cause for action. List all of the objectives and goals for your social media plan.
- Strategies & Tactics
Create a chart listing your strategies and their corresponding tactics.
- Timeline & Calendars
Because social media evolves so quickly, create a timeline to stay on track. This rapid change also means that a 12 month timeline is unrealistic and unwise. Staying current is so important in social media that planning for engagement 8 months from now doesn't make much sense. Create a 2 to 3 month timeline and then reassess goals and create another one.
- Measurement & Reporting
Create a list of expected results and methods for measurement (e.g. Facebook Insights, Google Analytics, Radian6, etc).
- Considering the massive shift in communication, news, and media- social brings something different to the table. Remember that the social consumer evaluates and absorbs information differently from the traditional consumer.
- The conversation is now a two-way street, it is necessary to monitor your community and respond with the established "voice" of your brand. Across all social media handles, always maintain consistency in the manner that you present your brand.
- Because this relationship is about interaction, develop and position your message in a way that invites your community to relate and connect with your brand.
- Like I've said in the past, social media is still very much the unknown, professional best practice methods haven't been established (yet.) To stay on top of your game, move quickly and don't dwell on tactics that may have flopped. Instead be assertive and move onto the next thing.
- In terms of your editorial calendar, place emphasis on content versus media placement.
This is definitely going to be tough because many businesses still don't understand social media and because this will be a process of trial and error. But as you build your strategies, creating an organized plan will provide you success.