May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jul 14 Posted 8 months ago
Glad you liked it! Thanks for sharing :)
Jun 30 Posted 9 months ago
Creating a great customer service online helps to put a business in a high pedestal. Businesses that have great customer service are those that readily meet the demands of customers.
It becomes important for online marketers to understand how to build that relationship.
I agree with the tips shared here. Showing customers that you care always helps to cement their trust for you!
I have shared this same comment in kingged.com where this post was shared and "kingged" for internet marketers.
Sunday - kingged.com contributor