May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Sep 5 Posted 6 months ago
Thanks for sharing this. For me, I love Twitter and I dare to call myself a junkie. I think having the ability to cramp everything you have to say under 140 characters is crazy.
It really makes me think out of the box!
Enjoyed reading and keep it up :) Happy Friday by the way!
Sep 1 Posted 6 months ago
Great post Elizabeth! I would addvice for smaller business to start with the basics, such as Facebook and Twitter, and then build their way to other social media such as Google plus and LinkedIn. Be where your audience is and have a startegy. The worst thing a business can do is not have a strategy but do a little bit of Twitter and a little bit of Facebook. http://www.intouchcrm.com/