Keeping Employees Engaged

Khalid Raza Social HR Development Program Manager, IBM

Posted on November 23rd 2011

At an informal dinner, I was recently asked, how do we ensure employees are engaged to make them feel important.

As usual, a lot of witty minds jumped in to share their intellect. The conversation revolved around taking the employees out for an outing to maybe a resort for a weekend. Someone mentioned giving away t-shirts and mugs helps. The idea of gifting i-pods also surfaced.Strange!

Why do employees need to engage in order to feel important? And important for whom? Themselves or stake holders?

Engagement and collaboration, if carefully managed, leads to members realizing the value of being with a community of like-minded people. A lot of minds perceive/confuse engagement with an offsite team outing or dinner or a trip to a resort to relax. But this only takes the minds off work and is that what organization wants? Keeping employees off work?

True engagement happens when employees overcome the barriers of teams, departments, BU, geos and start collaborating with one another and create an conducive environment for informal learning. Frequent and free flowing discussion forums, strategically planned watercooler sessions and leader-speak events ensure employees are engaged in a productive way.

I had the privilege to host Will Runyon (IBM Director, Workforce Communications, Sales Incentives & Global Recognition Programs) on our IBM Manager Community's watercooler call where he talked about IBM's Global Recognition strategy and programs. The strategy has evolved from being a gift-provider to a culture-creator process.

Let's watch this beautifully crafted video to understand why 'only-cash or cash like' incentives aren't the only incentives.

While we continue to ponder and inch towards another centennial, IBM is growing as a smart place to work where recognition is higher than dollars.




Khalid Raza

Social HR Development Program Manager, IBM

Khalid Raza works with IBM as talent development leader in HR. He feels strongly about work being an extension of oneself and believes that it’s time that the workplace witnessed a paradigm shift. Avid blogger, sometimes a poet and music enthusiast, he loves driving, technology, new experiences and life on the go. Khalid leads IBM Bangalore’s cricket team and finds himself to be a strong team player and would have loved to have been a pro cricketer as an alternate career.

Khalid leads and consults on all things talent and social and is ever willing to help people work smarter. Key focus of his work to date has been, Learning Strategy and Operations, People Management, Talent Development, Social Media Consulting, Enterprise Talent Community Management and last but not the least Reverse Mentoring. At work he is focused on leading HR and influencing IBM to accelerate the adoption of social business as a better way to work.

He is IBM Accredited Associate Project Manager, Learning Professional and a Certified IBM Recruiter. He is also an IBM Corporate Service Corps member, where only 100 IBMers get selected every year, across the world. In 2013, he was recognized to be in the top 50 HR Professionals in India, by People Matters. Khalid has recently been named as one of India’s top 100 HR influencers you must follow on Twitter by Hirers, a Talent Strategy & Career Design Agency. He also got named in the Top 100 Global HR Influencers To Follow on Twitter by Wittyparrot.

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jethro redd
Posted on November 27th 2011 at 10:03PM

Great video, it is very informative on how to motivate employee at work. There are different strategies to motivate employees; a good example is by giving rewards to the top performer like cash reward. But there are also simple things that can also motivate employee without spending any amount of reward. A simple appreciation can also makes an employee motivated like saying "you're doing a good job" or "keep up the good work" this can also help boost self confidence and motivates employees to do their job better and strive even harder. Like in our company where we often use computer,  instead of blocking/filtering unrelated to work websites they just constantly monitor what we do on the computer like these tools and implement an internet usage policy that allows us employees to visit social networking sites or check email before and after work and also during break time. This eventually gets us motivated and inspired during work.