Keeping Employees Engaged

Posted on November 23rd 2011

At an informal dinner, I was recently asked, how do we ensure employees are engaged to make them feel important.

As usual, a lot of witty minds jumped in to share their intellect. The conversation revolved around taking the employees out for an outing to maybe a resort for a weekend. Someone mentioned giving away t-shirts and mugs helps. The idea of gifting i-pods also surfaced.Strange!

Why do employees need to engage in order to feel important? And important for whom? Themselves or stake holders?

Engagement and collaboration, if carefully managed, leads to members realizing the value of being with a community of like-minded people. A lot of minds perceive/confuse engagement with an offsite team outing or dinner or a trip to a resort to relax. But this only takes the minds off work and is that what organization wants? Keeping employees off work?

True engagement happens when employees overcome the barriers of teams, departments, BU, geos and start collaborating with one another and create an conducive environment for informal learning. Frequent and free flowing discussion forums, strategically planned watercooler sessions and leader-speak events ensure employees are engaged in a productive way.

I had the privilege to host Will Runyon (IBM Director, Workforce Communications, Sales Incentives & Global Recognition Programs) on our IBM Manager Community's watercooler call where he talked about IBM's Global Recognition strategy and programs. The strategy has evolved from being a gift-provider to a culture-creator process.

Let's watch this beautifully crafted video to understand why 'only-cash or cash like' incentives aren't the only incentives.

While we continue to ponder and inch towards another centennial, IBM is growing as a smart place to work where recognition is higher than dollars.




Khalid Raza

Professional, IBM

Khalid is working as Social Business Program Manager, Social Learning evangelist and Enterprise Community Manager at IBM. He supports the efforts of IBM's Social Business Management Council, Brand Systems, Cyber Security and Privacy organization to define IBM's Social Business policies and deliver specific programs that position IBM as the global leader in the application of Social Media and collaboration tools.

He loves to talk about anything social and how to use it within organizations. The postings here are his own and doesn’t necessarily represent IBM’s positions, strategies or opinions.

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jethro redd
Posted on November 28th 2011 at 3:03AM

Great video, it is very informative on how to motivate employee at work. There are different strategies to motivate employees; a good example is by giving rewards to the top performer like cash reward. But there are also simple things that can also motivate employee without spending any amount of reward. A simple appreciation can also makes an employee motivated like saying "you're doing a good job" or "keep up the good work" this can also help boost self confidence and motivates employees to do their job better and strive even harder. Like in our company where we often use computer,  instead of blocking/filtering unrelated to work websites they just constantly monitor what we do on the computer like these tools and implement an internet usage policy that allows us employees to visit social networking sites or check email before and after work and also during break time. This eventually gets us motivated and inspired during work.