Online Dialogue: A Sticky Problem Solver? [SLIDESHARE]

Tom Liacas
Tom Liacas Online Reputation Strategist, Tom Liacas Consulting

Posted on March 25th 2014

Online Dialogue: A Sticky Problem Solver? [SLIDESHARE]

My work on social media strategy and online reputation these past few years has repeatedly brought me back to one approach that holds great promise for bridging polarities and enabling collaborative problem solving around some of the world’s toughest and most controversial issues.

I’m talking here about Online Dialogue, when it is carefully planned, properly managed and left sufficiently open to accept all sides of an issue. In the last 4 years, I have successfully deployed some large scale public discussions around projects in the oil and gas sector, the forestry sector and the mining sector, all of which were funded by leading industry players or industry-wide associations.

For those who want to cut to the chase, see my presentation on this below:

Governments as future conveners of Online Dialogue

My ambition now is to start new conversations concerning Online Dialogue with folks in the resource sector worldwide but also with public policy thinkers. I am convinced that the merits of this approach will quickly interest other businesses but eventually, governments of all levels will also rise to their natural role as conveners and managers of such exchanges.

Follow this link to download my free eBook on adapting to the new balance of power in a networked society.

Tom Liacas

Tom Liacas

Online Reputation Strategist, Tom Liacas Consulting

An M.A. graduate in Media Studies, @tomliacas is a senior Online Reputation Strategist who cut his teeth creating and managing networked campaigns well before the term 'social media' existed.

Innovating in the trenches of digital activist groups such as Indymedia and Adbusters in the 90s, Tom gained a deep understanding of what makes corporations and governments vulnerable to social media crisis and, conversely, how to adapt their communications to create productive exchanges with their stakeholders.

In his career so far, Tom has personally overseen the sale, design and management of over 2 million dollars’ worth of social media projects for clients in the Fortune 500, the resource and energy sectors and the public sector.

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