Dec 16 Posted 5 years ago
Hi Mike - I work for a CRM supplier and consultancy here in Houston, Texas and am always trying to keep up with the lastest trends and offerings in the industry. We have many clients asking more and more about social CRM - What is it? Can they have it? Should they have it? The Facebook Campaign Manager sounds like a really great tool. One thing that I always try to stress to clients is that social has to be implemented and the value understood by everyone in the organization in order for it to work.
Anyways, thanks for sharing! - Aly
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