April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Apr 26 Posted 1 year ago
Airbnb adds its own fees, as do some of those who provide the lodging, so it is essential to read the fine print before booking a place to stay. Also, the amenities may vary greatly from venue to venue. However, the site offers user reviews, which may give you a better idea of what to expect from each offering.
Mar 10 Posted 1 year ago
AirBNB, and most collaborative consumption models for that matter, too often fail consumers. AirBNB leaves travelers stranded and keeps their good faith deposit all the time:
I've experienced their arrogance first hand. That they would be talking about the importance of trust makes my stomach turn: