May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Apr 26 Posted 1 year ago
Airbnb adds its own fees, as do some of those who provide the lodging, so it is essential to read the fine print before booking a place to stay. Also, the amenities may vary greatly from venue to venue. However, the site offers user reviews, which may give you a better idea of what to expect from each offering.
Mar 10 Posted 2 years ago
AirBNB, and most collaborative consumption models for that matter, too often fail consumers. AirBNB leaves travelers stranded and keeps their good faith deposit all the time:
I've experienced their arrogance first hand. That they would be talking about the importance of trust makes my stomach turn: