May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Apr 17 Posted 2 years ago
Fantastic list! Especially digging the fact that not everyone in the Top 10 is on the Suggested Users List. Rock on, y'all.
Feb 17 Posted 3 years ago
I'm the little guy in a list of that caliber, but thank you for including me. It's an honor!
My G+ focuses heavily on tech and futurism, especially Augmented Reality and the horizon business opportunities.
Here's a recent reflection:
When I talk about this in real life, many think I'm crazy and/or speaking of some distant future. It's easy to forget about the non-linear acceleration of technology and the dramatic impact it quickly has on our lives. Consider the internet compared to 10-15 years ago.
Blue Ocean Strategy
This will be a larger change to the industry landscape than "mobile". An order of magnitude larger. There will be myriad doors left wide open for disruption of the established players in social, gaming, business/collaboration software, life management, and wearable hardware. Entire industries will be redefined. New empires will emerge in the blue ocean.
Imagination > Knowledge
The most successful companies of the present will be at the largest risk. They'll ride on their present successes until it is too late. Market research and industry pundits won't unveil the trends until it is too late. This new game belongs to the innovators. The new market leaders will be the visionaries; the Steve Jobs types with the imagination to think new thoughts, and the courage to boldly pursue them.
Augmented Reality, part 1
Augmented Reality, part 2
(Quora) What augmented reality app will be the most successful application of the technology long term?
AR/VR Contact Lenses
Latest news on GoogleX glasses, complete list of major AR/VR display devices coming in 2012
(Quora) What is Augmented Reality?