May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 30 Posted 2 months ago
You should add to your list Capzool.com. I'm using it on most channels and campaigns for the lowest cost, social media, e-mail, SMS, voice messaging and more, all in one. The software is easy for use so i don't have to do it all myself. No outsourcing or huge marketing budget.
Apr 15 Posted 11 months ago
Thanks for sharing your list of amazing social media tools, which is helpful in social media. As we are starting to promote our business in search engines and social media, this would be an opportunity for us to know use of these tools.
Oct 10 Posted 1 year ago
Thanks for the list, Daniel!
Yet, I'm surprised that you didn't include BuzzBundle (http://www.link-assistant.com/buzzbundle). It has really been a great pleasure using it for the past few months.
Jul 30 Posted 1 year ago
All we need now is something for Pinterest and something to put Instagram on Windows Phone. Yes, I'm a PC and proud.
May 20 Posted 1 year ago
Thanks for the great list. I do have a question though...
Where does Salesforce.com's Marketing Cloud fall into the mix? They acquired Radian6 and Buddy Media and have recently launched an ad platform Social.com...yes there is a significant integration with their more traditional salesforce platform / clouds...but are they not a significant player in the SMMS space?
I was surprised not to see them on the list and would love to hear a few POVs on where they fall in the mix...
May 13 Posted 1 year ago
Thank you for sharing this! These tools are really efficient, but currently "Quintly" is my favourite tool. It works best for benchmarking your social media profiles with competitors.
May 3 Posted 1 year ago
Thanks Daniel for the great overview of social media management tools. “Merging social data with sales and marketing data..” – sounds interesting, gonna have a closer look at ArgyleSocial.
As for my favorite SMM tool, this is BuzzBundle. I use it to post, schedule, find relevant conversations and join them, track brand mentions (mine and competitors).
I find it super convenient that BuzzBundle lets managing not only SMM activities, but other socially powered sites (like Q&A, blogs and forums), which means you won’t miss any opportunity to interact online. By the way, they recently added YouTube to the list of supported platforms.
Apr 24 Posted 1 year ago
Gremln is a great option to consider for a social management tool -- it brings multiple accounts into one platform and makes it easy to monitor and manage your social media presence. http://gremln.com
Apr 11 Posted 1 year ago
Thank you very much for your list! It is amazing which tools are already available to cope with Social Media Networks. I am just unsure, whether not social experienced people should use them.
Apr 10 Posted 1 year ago
Thanks for the top 10 tools. There are many social management tools available on the market today, it is hard to decide what's the best. I am using a new social management tool SocialMotus, it is very powerful, it combines most of the features from above top 10 tools. It may worth to include this tool in your top 10 list.
Its Engagement Analytics report feature is very similar to CrowdBooster, but more pwoerful. It provides you more analytic data at real time to give you real insight about your engagement.
Please check out at http://www.socialmotus.com.
Apr 9 Posted 1 year ago
Great post Daniel. Now I'm more in agreement with your Hootsuite/Buffer argument.
As for SocialBro. This is actually one of my favourite Twitter apps. In addition, to what you mentioned I would also point out it's amazing number of filters and the ability to upload other's followers and their lists and follow them. It's perfect if you're just starting out and your competitors is on twitter. With he new cloud version it has just gotten even better.
Cloudbooster: is definitely a nice way to start but I think many people will quickly move to more sophisticated options.
I'm going to try out SocialOomph, Tweepi and Social flow.
I'm still in search of the best monitoring tool. It seems that PageLever is quite good but I'm still not sure where to settle.