By Bliss Hanlin, Community Manager at eModeration In
Part I of our Tumblr tutorial, we looked at some of the ways brands are currently using Tumblr. This Part II offers more details on set-up and particular issues that will be of interest to social media and marketing brand managers for establishing Tumblrs for corporate use.
Getting Started
Getting started with Tumblr is simple. Its ease of use is one of the drivers of its popularity as a microblogging platform. Upon registering, you'll have the opportunity to choose a URL. A customized URL can be selected after the registration process.
Features
Themes
Themes are the visual "look" of the blog. Free themes are available, but are considered somewhat passe by the users. Themes are
built in HTML or CSS and so can be custom designed to suit your brand. More useful widgets can be found in this
directory by ILoveTumblr.com.
The
Tumblr bookmarklet makes it simple to post to Tumblr while surfing the web. Just drag the Tumblr bookmarklet to your bookmarks toolbar and use it when you find something blog-worthy.
Content Unlike a traditional
Wordpress blog or an established
Twitter handle, an interesting part of the Tumblr culture is the "disposable" blog, or one that has a short-shelf life and is built on a transitory theme. Some brands have used specialty Tumblr blogs for short-live campaigns (
Ann Taylor,
Target.)
Part I of this Tumblr Tutorial and our
e-Book on Tumblr cover content in more depth.
Practices
Promotion of Fan Art and User Generated Content In a community that centers on visuals and design, it should be expected that fan art be part of the experience. Savvy brands promote and elevate fan art via direct upload and reblog.
Livetumblring
Using a Tumblr brand blog as a live, second screen reblogging important screenshots, quotes, animated GIFs, and fan reactions to moments as they happen in real time was a practiced pioneered by the American version of
Doctor Who to great effect.
Click-through link Setting a click-through link ("
watermarking") is a simple way to drive traffic back to your official site or to your Tumblr blog once your post has been reblogged.
Tumblr Famous
The definition of "
Tumblr Famous" refers at least in part to follower count. Tumblr fans will also use the term as a pejorative. For brands, it is important to note that part of being considered a legitimate part of the Tumblr community is the level of participation the authors put in.
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MTVUK offers a teaser on Madonna |
Repurposing Content Tumblr is an excellent platform for breathing new life into older content from your more mainstream, long-form media sources. A tidbit or factoid that was cut during editing can make perfect sense on Tumblr, coupled with a repurposed visual. Likewise, a synopsis or teaser with a visual from your long form content works on Tumblr when added in with a redirect to the larger piece.
Tagging Tagging a post with multiple descriptors may seem like overkill, but
each of the tags will sort to a different discovery stream. Tumblr users often surf from within Tumblr itself, so the more exposure you give a post, the more likely it is to be read for a new follower to be added.
Accessibility
Feeds and Subscriptions
Comments The default Tumblr blog doesn't have a native commenting system. To make interaction as fluid as possible, you will need to add the
Disqus add-in.
Moderation of comments is possible via the Disqus admin panel. Disqus allows comments to be posted as
stand-alone blog posts - a great way to value contributors and introduce a topic to a wider audience.
Integration
To make sharing seamless, a custom-built theme should include Twitter and Facebook integration for readers and followers. For management, third party tools will allow you to post and track from one central dashboard. Some of the integrations available include:
Hootsuite,
NetVibes,
Postling,
Tweetdeck.
Monitoring
Built-in analytics are lacking on Tumblr. Beyond a follower count, there isn't much to be gleaned from Tumblr-provided tools.
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Sample data from TumblrStats |
Some third party providers can fill in the gap.
Google Analytics can provide data on Tumblr once the blog has been enabled.
TumblrStats allows you to call up any Tumblr blog by username and is useful for a top down look at your Tumblr as well as for performing research on other blogs' use.
Challenges
Trending Tumblr Memes
Participating in a trending Tumblr meme can be one way for a brand to show its more approachable side on Tumblr. The "
Explore" link on Tumblr (currently located on the Dashboard's sidebar) can help surface current topics and interests, and the "Search" feature offers a "Track" option as well. Sites like
KnowYourMemeand
TrendHunter aggregate knowledge on a popular trends. Reviewing the history of a meme before jumping in is a wise step to avoid an inadvertent
#socialfail.
Spamming / Phishing
Tumblr increasingly is dealing with
spam Tumblrs that auto-follow and reblog content. Spam accounts, phishing accounts, accounts focused on content (pornography, self-harm, etc.) you'd rather not have associated in any form with your Tumblr community can be blocked from following, commenting, and reblogging your content via the "
Block" feature.
Reblogging
Just as participating in a Tumblr meme without understanding the context can be risky business, so can reblogging without reviewing the content of the original Tumblr blog. Therefore, an important step in the reblogging process for a brand is to
review the blog before posting. Many Tumblr blogs are dedicated to unsavory topics (
thinspo,
cutting, pornography, etc.) Although Tumblr recently instituted a "
no self-harm" policy
, the nature of the platform with its individualized subject streams still lends itself to niche subjects. Reposting, or using another Tumblr's content without using the "Reblog" feature, is considered to be very poor form on Tumblr.
Part I of ou
r Tumblr Tutorial for Brands can be found here, but for a more complete look at Tumblr, please download
our free e-Book. And let us know what you think, won't you?