April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Jul 30 Posted 2 years ago
I have read many eBooks. Most are designe to tell you either why you should do something or what your should be doing. What about an eBook that tells you not only what, but how to do it? This would make it much longer and be more text focused. However, it is not necessarily data driven. White papers seen to want to sell a product, eBooks a service. Thus, eBook are often short on the how-to part.
Jul 28 Posted 2 years ago
Thanks for sharing his post on Social Media Today, but I REALLY appreciate the hundreds sharing on social media too.