Aug 14 Posted 1 year ago
Great question, Safeer. I could write a whole post about that! The quick answer from the consultant's perspective is to show the client why these these activities are not in their best interests, and offer alternatives that will produce better results. Sharing examples from your experience, educating clients on best practices and highlighting case studies (yours or other's) can help.
I find some of my best clients are inquisitive. They often explore ideas, articles, webinars, etc, and then we have provocative discussions to unpack the details. Why did something work for one business but not another? What's really best for their unique situation? Sometimes this requires challenging their thinking and pushing back a bit. It's tough love.
Ultimately, the client is the one accountable for their own success. You can't force them to act or follow your advice. You can provide excellent guidance and the support they need to achieve their goals. The rest is up to them.
Aug 10 Posted 1 year ago
I agree with you regarding the fact that a lot of so-called consultants just want to take your money and spent it without your best interest in mind. Nevertheless, do not forget that some clients refuse to listen to good advice because they find on the internet "the secret solution to built your online strategy" or articles likewise.
So if it's crucial that the client be cautious about the people he works with regarding its marketing strategy, what is your advice for the other side ? How can one convince a client that going to Facebook might not be the best strategy for its brand ? That a LinkedIn page where you just post news without engaging your audience is not the solution ?
November 24, 2015An exclusive, live webinar on November 24th at 12pm ET/9am PT Description coming soon.
November 17, 2015An exclusive, live webinar from Social Media Today on Tuesday, November 17th at 12pm ET/9am PT. Description coming soon.
September 03, 2015The Social Customer Service Index 2015Measuring Use and Effectiveness of Social Media Tools for Customer Service An exclusive whitepaper bro...
September 02, 2015Word-of-mouth marketing has always been a powerful driver of consumer behavior. Every experienced marketer knows that customers are mo...